HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,950Opened764Unresolved5,581Resolved13,276Rejected22,329
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Zip Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 28 Oct 2024
Disputed amount: €236
Safety Index 8.3 High
Our verdict Case closed

Supraplay Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 28 Oct 2024
Disputed amount: €20,000
Safety Index 6.8 Above average
Our verdict Case closed

Amerio Casino - Player’s withdrawal is confiscated.

Resolved Submitted: 28 Oct 2024
Disputed amount: 4,017 R$
Safety Index 3.5 Low
Our verdict Case closed

ExclusiveBet Casino - Player’s withdrawal is delayed after account closure.

Resolved Submitted: 28 Oct 2024
Disputed amount: €2,387
Safety Index 6.1 Below average
Our verdict Case closed

Luckychoo Casino - Player seeks refund.

Resolved Submitted: 28 Oct 2024
Disputed amount: €2,285
Safety Index 3.5 Low
Our verdict Case closed

Bruce Bet Casino - Player's winnings are being confiscated.

Resolved Submitted: 28 Oct 2024
Disputed amount: 14,963 kr
Safety Index 4.0 Low
Our verdict Case closed

Immerion Casino - Player’s withdrawal is delayed.

Resolved Submitted: 28 Oct 2024
Disputed amount: €630
Safety Index 8.5 High
Our verdict Case closed

Legiano Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 28 Oct 2024
Disputed amount: 5,000 kr
Safety Index 8.5 High
Our verdict Case closed

Hot.Bet Casino - Player's account closure request is ignored.

Resolved Submitted: 27 Oct 2024
Disputed amount: €20
Safety Index 0.6 Very low
Our verdict Case closed

CryptoLeo Casino - Player's withdrawal is delayed and his account is blocked.

Resolved Submitted: 27 Oct 2024
Disputed amount: €1,600
Safety Index 8.7 High
Show more complaints (+10)
Showing 7,011 - 7,020 of 13,276 complaints
1...701 702 703...1,328
Go to pageof 1,328 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!