HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,576Opened1,050Unresolved4,793Resolved11,764Rejected19,969
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Vegasino Casino - Player claims that payment has been delayed.

Resolved Submitted: 20 Mar 2025
Disputed amount: €2,400
Safety Index:High
Our verdict Case closed

Spinrollz Casino - Player's account has been closed unfairly.

Resolved Submitted: 20 Mar 2025
Disputed amount: €3,880
Safety Index:Above average
Our verdict Case closed

Shuffle Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 20 Mar 2025
Disputed amount: 439 USD₮
Safety Index:Above average
Our verdict Case closed

JeetCity Casino - Player's account closure request is delayed.

Resolved Submitted: 20 Mar 2025
Disputed amount: ??
Safety Index:Below average
Our verdict Case closed

Rollbit Casino - Player's account is restricted and withdrawal delayed.

Resolved Submitted: 20 Mar 2025
Disputed amount: $4,227
Safety Index:Low
Our verdict Case closed

Spinaro Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 20 Mar 2025
Disputed amount: €600
Safety Index:High
Our verdict Case closed

Vulkan Vegas Casino - Player's withdrawal is delayed due to verification.

Resolved Submitted: 19 Mar 2025
Disputed amount: €74
Safety Index:Very high
Our verdict Case closed

LunaSlots Casino - Player's account has been restricted.

Resolved Submitted: 19 Mar 2025
Disputed amount: ??
Safety Index:Above average
Our verdict Case closed

Verde Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 19 Mar 2025
Disputed amount: 450 лв
Safety Index:Very high
Our verdict Case closed

4raBet Casino - Player's deposit has been delayed.

Resolved Submitted: 19 Mar 2025
Disputed amount: 9,500 INR
Safety Index:High
Show more complaints (+10)
Showing 4,411 - 4,420 of 11,764 complaints
1...441 442 443...1,177
Go to pageof 1,177 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.