HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44756Opened967Not solved5592Solved12627Rejected25570
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: 1,600 CHF

Spinnalot Casino - Player's withdrawal is delayed due to verification issues.

Spinnalot Casino
Safety Index:Below average Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: Can$1,940

Mr Bet Casino - Player’s withdrawal is delayed due to verification issues.

Mr Bet Casino
Safety Index:High Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: $2,655

CoinBets777 Casino - Player’s withdrawal has been delayed and restricted.

CoinBets777 Casino
Safety Index:Low Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: 4,700 CHF

GrandWin Casino - Player claims that payment has been delayed.

GrandWin Casino
Safety Index:Low Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: €240

Platincasino - Player’s withdrawal is repeatedly rejected.

Platincasino
Safety Index:High Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: €661

Sushi Casino - Player’s withdrawal has been delayed.

Sushi Casino
Safety Index:High Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: 400 ₮

Immerion Casino - Player's withdrawal is delayed.

Immerion Casino
Safety Index:Fresh casino Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: €300

Vulkan Vegas Casino - Player's withdrawal has been delayed.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 09 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: €1,446

Betlive Casino - Player's withdrawal is delayed after bonus deduction.

Betlive Casino
Safety Index:Fresh casino Submitted: 08 Oct 2024
Resolved Our verdict

Case closed

Disputed amount: €200

WinGaga Casino - Player believes that their withdrawal has been delayed.

WinGaga Casino
Safety Index:High Submitted: 08 Oct 2024
Show more complaints (+10)
Showing 271 - 280 of 12,627 complaints
1...27 28 29...1263
Go to pageof 1,263 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news