HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,206Opened878Unresolved5,395Resolved12,980Rejected21,953
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Novibet Casino MX - Player’s deposit remains unresolved.

Resolved Submitted: 08 Jan 2026
Disputed amount: Mex$160
Safety Index 7.0 Above average
Our verdict Case closed

Cazeus Casino - Player's withdrawal has been delayed due to verification issues.

Resolved Submitted: 08 Jan 2026
Disputed amount: 1,000 CHF
Safety Index 7.3 Above average
Our verdict Case closed

NV Casino - Player's account has been closed with winnings confiscated.

Resolved Submitted: 08 Jan 2026
Disputed amount: €2,000
Safety Index 8.7 High
Our verdict Case closed

Bruce Bet Casino - Player's deposit has failed.

Resolved Submitted: 08 Jan 2026
Disputed amount: €50
Safety Index 4.0 Low
Our verdict Case closed

NV Casino - Player's withdrawal is delayed due to repeated document requests.

Resolved Submitted: 08 Jan 2026
Disputed amount: ??
Safety Index 8.7 High
Our verdict Case closed

IvyBet Casino - Player claims that payment has been delayed.

Resolved Submitted: 08 Jan 2026
Disputed amount: €500
Safety Index 8.0 High
Our verdict Case closed

Neon54 Casino - Player’s withdrawal is delayed due to KYC issues.

Resolved Submitted: 08 Jan 2026
Disputed amount: €997
Safety Index 8.7 High
Our verdict Case closed

Gomblingo Casino - Player's withdrawal has been rejected multiple times.

Resolved Submitted: 08 Jan 2026
Disputed amount: €180
Safety Index 4.1 Low
Our verdict Case closed

BassBet Casino - Player claims that payment has been delayed.

Resolved Submitted: 08 Jan 2026
Disputed amount: €1,960
Safety Index 8.0 High
Our verdict Case closed

Mafia Casino - Player’s account remains open despite self-exclusion request.

Resolved Submitted: 08 Jan 2026
Disputed amount: €15,000
Safety Index 8.0 High
Show more complaints (+10)
Showing 1,981 - 1,990 of 12,980 complaints
1...198 199 200...1,298
Go to pageof 1,298 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.