Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
This review examines FantasyBet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. FantasyBet Casino scored a High Safety Index of 8.4, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our FantasyBet Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – FantasyBet Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of FantasyBet Casino, we thoroughly read and reviewed the Terms and Conditions of FantasyBet Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, FantasyBet Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature FantasyBet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, FantasyBet Casino has scored a Safety Index of 8.4, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: FantasyBet Casino is linked to 14 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of FantasyBet Casino. They had a positive effect.
Terms and Conditions of FantasyBet Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of FantasyBet Casino during our review.
Player complaints regarding FantasyBet Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
User feedback and reviews of FantasyBet Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
The user satisfaction feedback of FantasyBet Casino shared by 8 users has resulted in a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
FantasyBet Casino is owned by Fin Tech Montana Azul Capital LTD, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
FantasyBet Casino is licensed by Anjouan Gaming in Comoros.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at FantasyBet Casino can be seen in the table below.
Language
Website
Customer support
Live chat
Slovak
English
Spanish
Portuguese
Japanese
German
Finnish
Swedish
Danish
Greek
French
Estonian
Slovenian
Polish
Dutch
Norwegian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at FantasyBet Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of FantasyBet Casino as average.
Casino games and slots available at FantasyBet Casino
Players can enjoy these types of casino games at FantasyBet Casino: Slots, Jackpot games, Live games, Other card games, Crash games, Live shows, Other games, Live baccarat, Live blackjack, Live dice games, Other live games, Live roulette.
Casino games supplied by 23 game providers are available. This includes Novomatic, Nolimit City, Evolution Gaming, Pragmatic Play, Betsoft Gaming, Playson, Amatic, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, Belatra Games, Gamzix, 3 Oaks Gaming, Popiplay, VoltEnt, Casino's Own Original Games, Caleta Gaming, Hacksaw Gaming, PG Soft (Pocket Games Soft), Gamomat, OneTouch.
FantasyBet Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 4 bonuses from FantasyBet Casino, including:
35 FREE SPINS on Joker’s Jewels Wild
35 FREE SPINS on Treasure of Anubis
50% up to €2,000
100% up to €1,000
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Read more
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Company info
Owner
Fin Tech Montana Azul Capital LTD
Operator
Fin Tech Montana Azul Capital LTD
Established
2025
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of FantasyBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casinoSmall to medium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at FantasyBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 4
Not Available: 11
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 6
Not Available: 2
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Wanted Dead or a Wild
by Hacksaw Gaming
Book of Shadows
by Nolimit City
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Tombstone RIP
by Nolimit City
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Chicky Run
by PG Soft (Pocket Games Soft)
Game providers
Show all
(23)
Game providers (23)
Casino Bonuses
FantasyBet Casino bonuses
Browse all bonuses offered by FantasyBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by FantasyBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(33)
Payment methods (33)
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CADEURCHFDKKJPYNOKNZDPLNSEK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
16 languages
EnglishFrenchGermanSpanishDanish
11 more
All languages (16)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Slovenian
Swedish
Live chat
Available in
16 languages
EnglishFrenchGermanSpanishDanish
11 more
All languages (16)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Slovenian
Swedish
Customer support:
Available in
16 languages
EnglishFrenchGermanSpanishDanish
11 more
All languages (16)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Slovenian
Swedish
Live chat rating
Subpar
Based on 1 test
Date and tester
Rating
28 Nov 2025
Igor P.
Subpar
User reviews
User reviews of FantasyBet Casino
This is a place to share experience with FantasyBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 8 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 weeks ago
I gotta give credit where it's due. Support agent named Mary helped me when I accidentally deposited twice. I was panicking, my balance was wrong, and she sorted it out in like five minutes. Didn't make me feel stupid, just fixed it and even threw in a few free spins for the trouble. Class act. But man the real money wagering on their welcome bonus is a joke. Thought I was getting a sweet deal but turns out I needed to bet like 40x my deposit before I could withdraw anything. Obviously lost it all.
Support is fast, friendly, and actually solved my problem without any runaround or scripted nonsense
Real money wagering requirements are impossible.
Your bonus is basically just a trap to keep you playing longer
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that Mary was able to assist you quickly and professionally when you accidentally made a duplicate deposit. Providing prompt, friendly, and effective support is exactly what we strive for, and we're pleased that she was able to resolve the issue and make your experience a positive one. We'll be sure to pass along your kind words to her.
We're sorry to hear that the welcome bonus did not meet your expectations. All welcome promotions are subject to specific wagering requirements, which are clearly outlined in the applicable bonus terms and conditions before the offer is claimed. We always encourage players to review these terms carefully so they can make an informed decision about whether a promotion is suitable for them.
We appreciate your honest feedback regarding the wagering requirements and bonus structure. Your comments will be shared with the relevant team as we continue working to improve the clarity of our promotions and the overall player experience.
Thank you again for taking the time to share your experience with us!
-The FantasyBet Team
• 3 weeks ago
My VIP manager is literally the only reason I haven't left this casino. She checks in every week, sends me personalized offers that actually fit how I play, and once when my withdrawal was stuck for two days she fixed it in twenty minutes. Genuinely feels like having a friend on the inside. But the KYC process to get verified in the first place was a complete circus. They wanted my ID, a selfie, then a bank statement. Felt like I was applying for a mortgage not a casino account.
VIP manager is an actual angel. Personal service that makes you feel valued not just like another deposit number
KYC docs are overkill. Needed four different documents and three resubmissions before they finally approved me. Took almost a week.
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that your VIP manager has made such a positive impact on your experience. Providing personalized support, tailored offers, and prompt assistance is exactly what our VIP team strives for, and we're pleased to know you felt genuinely valued. We'll be sure to pass along your kind words.
We're sorry to hear that the verification process felt more demanding than expected. KYC procedures are an essential part of protecting both our players and the platform, as well as meeting regulatory and security requirements. Depending on the circumstances, additional documents such as proof of identity, a selfie, or proof of address or payment method may be required to complete the verification successfully.
We understand that having to provide multiple documents and resubmit them can be frustrating, and we appreciate your patience throughout the process. Your feedback regarding the verification experience has been noted and will be shared with the relevant team as we continue working to make the process as smooth and efficient as possible.
Thank you again for taking the time to share your experience with us!
-The FantasyBet Team
• 4 weeks ago
The weekly raffle is honestly the only reason I'm still here. Last month I randomly won €100 bonus just for playing like I normally do. Didn't even know I was entered. Logged in on a Tuesday and there it was. Felt like winning a mini lottery. On the flip side, trying to clear a bonus here is a nightmare. Wagering requirements are so high you basically need to win the actual lottery to cash anything out. I've given up on bonuses entirely.
Weekly raffle actually pays out real wins. Got €100 completely by accident just for being a regular player which was sick
Real money wagering on bonuses is a total scam. 40x playthrough means your bonus money is basically just for entertainment not for winning
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that you've been enjoying our weekly raffle and that your surprise €100 prize made such a positive impression. It's great to know that this promotion adds extra excitement and rewards our regular players.
We're sorry to hear that you found the bonus wagering requirements frustrating. All bonuses are subject to specific wagering conditions, which are clearly outlined in the promotion terms and conditions before they are claimed. We always encourage players to review these terms carefully so they can choose the promotions that best suit their preferences and playing style.
We appreciate your honest feedback regarding the wagering requirements, and your comments will be shared with the relevant team as we continue reviewing and improving our promotional offerings.
Thank you again for taking the time to share your experience with us.
-The FantasyBet Team
• 1 month ago
Needed to verify my account and honestly I was completely lost. Tried uploading my passport three times and it kept getting rejected. Then this support agent named Ashley hopped on chat and literally walked me through every single step. Took like 15 minutes but he never got annoyed or rushed me. Absolute legend. But then the real pain started. My first withdrawal got cancelled twice for "security checks" and by the time the money finally hit my account I'd aged about five years.
Support agent was incredibly patient and explained everything like I was five years old which I needed tbh
Getting your payout requires the patience of a saint. Three full days of refreshing my bank app like a maniac.
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that Ashley was able to assist you with the verification process. We'll be sure to pass along your kind words, it's always wonderful to know that our support team’s patience and professionalism made such a positive difference to your experience.
We're sorry to hear that your withdrawal took longer than expected. In some cases, initial withdrawals or specific transactions may require additional security, verification, compliance, or payment-provider-related checks before they can be approved. If a withdrawal request needs to be cancelled during this process, players are always informed of the reason and guided on the next steps.
We completely understand that waiting for your payout can be frustrating, and we appreciate your feedback regarding the processing time. Your comments have been noted and will be shared with the relevant team as we continue working to improve the overall withdrawal experience.
Thank you again for taking the time to share your experience with us.
-The FantasyBet Team
• 2 months ago
Withdrawals not possible!! Still nothing after 96 hours!! Despite casinos and scammers!!
Auszahlungen nicht möglich!! Mehr als 96 Stunden immer noch nichts!!rotz casinonund scamer!!
Nothing
Nichts
Withdrawals not possible! Beware of this scam casino.
Auszahlungen nicht möglich! Achtung scamer casino
The support team consists only of bots and is incapable of providing any help.
Support sind nur bots und unfähig keine Hilfe
KYC suddenly needs to be verified via lice support because the KYC button is removed from the profile when winning.
Kyc muss auf einmal über den lice support da bei Gewinnen der kyc button im Profil entfernt wird
Stay away from this casino
Fingert weg von diesem Casino
FantasyBet Casino
Hello.We strongly reject the accusations made in this complaint. Claims that withdrawals are "not possible" or that the casino is operating as a "scam" are completely false and misleading.The player’s withdrawal was subject to standard verification and compliance procedures, including KYC confirmation, which are mandatory security measures applied to protect both the player and the platform. The suggestion that verification was intentionally hidden or manipulated is incorrect. In some cases, verification is completed directly through our support team rather than through the profile interface, depending on the review process involved.We also reject the statement that our support team consists of "bots" or is unwilling to help. Multiple responses and assistance were provided throughout the process, and the player’s case was actively handled by the relevant departments.Most importantly, we can confirm that the player has already successfully received the withdrawal funds. This directly contradicts the claim that withdrawals are impossible or withheld.While we regret that the player was dissatisfied with the processing time, the complaint itself does not reflect the actual outcome of the case, as the withdrawal was completed successfully and paid in full.
-The FantasyBet Team
• 3 months ago
Had a good experience once with their support member, Monica, helped me out to understand bonus rules, gave me the directions for the 300spins. But, damn, honestly, I just tolerate the week for the upcoming cashback… That little deposit is my weekly therapy. The rest is just filler.
Polite and good support team
Decent cashback working like a clock!
Horrible RTP
Slow payouts
FantasyBet Casino
Thank you for your feedback! We’re glad to hear that our support team, especially Monica, was able to assist you clearly with the bonus rules and 300 free spins. 😊
It’s also great to know that the weekly cashback is consistent and provides value, that’s exactly what it’s designed for. 💰
We’re sorry to hear your concerns regarding RTP and payout speed. To clarify, RTP is set and certified by the game providers, and all games operate using independent RNG systems, meaning outcomes are random and not controlled by the casino. 🎰
Regarding withdrawals, while many are processed quickly, some may take longer due to routine checks or processing procedures. Please be assured that all valid withdrawals are paid in full (100%) once processing is completed.
We appreciate your honest and balanced feedback!
-The FantasyBet Team
• 4 months ago
Fast KYC was a pleasant surprise. Uploaded ID, verified within an hour. But now I'm wating on a withdrawal that's been "processing" for three days. Fast to get out. Classic casino move.
Fast KYC got me playing quickly
Late withdrawals ruin the experience
FantasyBet Casino
Thank you for your feedback! We’re glad to hear that the fast KYC allowed you to start playing almost immediately, getting into the action quickly is always a plus. ⚡🎰
We’re sorry that your withdrawal has been delayed. Processing times can sometimes take longer due to verification checks or higher request volumes, but we understand how frustrating waiting can be. If you contact support, they can provide a status update and help resolve any issues.
We appreciate you sharing your experience and hope your next withdrawal is fast and smooth!
-The FantasyBet Team
• 4 months ago
Layout is so clean I found my welcome bonus spins in like seconds. Everything's intuitive and fast. But 60x wagering on those free spins? That's just cruel... You're basically spinning for fun, not profit, because there's zero chance you'll ever clear that nonsense...
Fast KYC, clean layout, many slots
60x wagering for free spins bonus is impossible to clear
FantasyBet Casino
Thank you for the feedback. We’re glad you liked the clean layout, fast navigation, smooth KYC, and wide slot selection, that’s great to hear.
Regarding the free spins bonus, we’d like to clarify that the 60x wagering requirement is clearly stated in the Bonus Terms & Conditions before the bonus is claimed. Free spins are intended as an entertainment feature and an opportunity to explore games, not a guaranteed way to generate withdrawable profit.
Bonuses are always optional, and players are free to play without activating any promotion if the conditions don’t suit their preferences. We strongly recommend reviewing the bonus terms in advance so expectations are clear before playing.
Thanks again for sharing your thoughts.
-The FantasyBet Team
Discussion
FantasyBet Casino discussion
Discuss anything related to FantasyBet Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Casino Bonuses
FantasyBet Casino bonuses
Browse all bonuses offered by FantasyBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by FantasyBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(33)
Payment methods (33)
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CADEURCHFDKKJPYNOKNZDPLNSEK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
16 languages
EnglishFrenchGermanSpanishDanish
11 more
All languages (16)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Slovenian
Swedish
Live chat
Available in
16 languages
EnglishFrenchGermanSpanishDanish
11 more
All languages (16)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Slovenian
Swedish
Customer support:
Available in
16 languages
EnglishFrenchGermanSpanishDanish
11 more
All languages (16)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Slovenian
Swedish
Live chat rating
Subpar
Based on 1 test
Date and tester
Rating
28 Nov 2025
Igor P.
Subpar
User reviews
User reviews of FantasyBet Casino
This is a place to share experience with FantasyBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 8 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 weeks ago
I gotta give credit where it's due. Support agent named Mary helped me when I accidentally deposited twice. I was panicking, my balance was wrong, and she sorted it out in like five minutes. Didn't make me feel stupid, just fixed it and even threw in a few free spins for the trouble. Class act. But man the real money wagering on their welcome bonus is a joke. Thought I was getting a sweet deal but turns out I needed to bet like 40x my deposit before I could withdraw anything. Obviously lost it all.
Support is fast, friendly, and actually solved my problem without any runaround or scripted nonsense
Real money wagering requirements are impossible.
Your bonus is basically just a trap to keep you playing longer
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that Mary was able to assist you quickly and professionally when you accidentally made a duplicate deposit. Providing prompt, friendly, and effective support is exactly what we strive for, and we're pleased that she was able to resolve the issue and make your experience a positive one. We'll be sure to pass along your kind words to her.
We're sorry to hear that the welcome bonus did not meet your expectations. All welcome promotions are subject to specific wagering requirements, which are clearly outlined in the applicable bonus terms and conditions before the offer is claimed. We always encourage players to review these terms carefully so they can make an informed decision about whether a promotion is suitable for them.
We appreciate your honest feedback regarding the wagering requirements and bonus structure. Your comments will be shared with the relevant team as we continue working to improve the clarity of our promotions and the overall player experience.
Thank you again for taking the time to share your experience with us!
-The FantasyBet Team
• 3 weeks ago
My VIP manager is literally the only reason I haven't left this casino. She checks in every week, sends me personalized offers that actually fit how I play, and once when my withdrawal was stuck for two days she fixed it in twenty minutes. Genuinely feels like having a friend on the inside. But the KYC process to get verified in the first place was a complete circus. They wanted my ID, a selfie, then a bank statement. Felt like I was applying for a mortgage not a casino account.
VIP manager is an actual angel. Personal service that makes you feel valued not just like another deposit number
KYC docs are overkill. Needed four different documents and three resubmissions before they finally approved me. Took almost a week.
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that your VIP manager has made such a positive impact on your experience. Providing personalized support, tailored offers, and prompt assistance is exactly what our VIP team strives for, and we're pleased to know you felt genuinely valued. We'll be sure to pass along your kind words.
We're sorry to hear that the verification process felt more demanding than expected. KYC procedures are an essential part of protecting both our players and the platform, as well as meeting regulatory and security requirements. Depending on the circumstances, additional documents such as proof of identity, a selfie, or proof of address or payment method may be required to complete the verification successfully.
We understand that having to provide multiple documents and resubmit them can be frustrating, and we appreciate your patience throughout the process. Your feedback regarding the verification experience has been noted and will be shared with the relevant team as we continue working to make the process as smooth and efficient as possible.
Thank you again for taking the time to share your experience with us!
-The FantasyBet Team
• 4 weeks ago
The weekly raffle is honestly the only reason I'm still here. Last month I randomly won €100 bonus just for playing like I normally do. Didn't even know I was entered. Logged in on a Tuesday and there it was. Felt like winning a mini lottery. On the flip side, trying to clear a bonus here is a nightmare. Wagering requirements are so high you basically need to win the actual lottery to cash anything out. I've given up on bonuses entirely.
Weekly raffle actually pays out real wins. Got €100 completely by accident just for being a regular player which was sick
Real money wagering on bonuses is a total scam. 40x playthrough means your bonus money is basically just for entertainment not for winning
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that you've been enjoying our weekly raffle and that your surprise €100 prize made such a positive impression. It's great to know that this promotion adds extra excitement and rewards our regular players.
We're sorry to hear that you found the bonus wagering requirements frustrating. All bonuses are subject to specific wagering conditions, which are clearly outlined in the promotion terms and conditions before they are claimed. We always encourage players to review these terms carefully so they can choose the promotions that best suit their preferences and playing style.
We appreciate your honest feedback regarding the wagering requirements, and your comments will be shared with the relevant team as we continue reviewing and improving our promotional offerings.
Thank you again for taking the time to share your experience with us.
-The FantasyBet Team
• 1 month ago
Needed to verify my account and honestly I was completely lost. Tried uploading my passport three times and it kept getting rejected. Then this support agent named Ashley hopped on chat and literally walked me through every single step. Took like 15 minutes but he never got annoyed or rushed me. Absolute legend. But then the real pain started. My first withdrawal got cancelled twice for "security checks" and by the time the money finally hit my account I'd aged about five years.
Support agent was incredibly patient and explained everything like I was five years old which I needed tbh
Getting your payout requires the patience of a saint. Three full days of refreshing my bank app like a maniac.
FantasyBet Casino
Thank you for your feedback!
We're delighted to hear that Ashley was able to assist you with the verification process. We'll be sure to pass along your kind words, it's always wonderful to know that our support team’s patience and professionalism made such a positive difference to your experience.
We're sorry to hear that your withdrawal took longer than expected. In some cases, initial withdrawals or specific transactions may require additional security, verification, compliance, or payment-provider-related checks before they can be approved. If a withdrawal request needs to be cancelled during this process, players are always informed of the reason and guided on the next steps.
We completely understand that waiting for your payout can be frustrating, and we appreciate your feedback regarding the processing time. Your comments have been noted and will be shared with the relevant team as we continue working to improve the overall withdrawal experience.
Thank you again for taking the time to share your experience with us.
-The FantasyBet Team
• 2 months ago
Withdrawals not possible!! Still nothing after 96 hours!! Despite casinos and scammers!!
Auszahlungen nicht möglich!! Mehr als 96 Stunden immer noch nichts!!rotz casinonund scamer!!
Nothing
Nichts
Withdrawals not possible! Beware of this scam casino.
Auszahlungen nicht möglich! Achtung scamer casino
The support team consists only of bots and is incapable of providing any help.
Support sind nur bots und unfähig keine Hilfe
KYC suddenly needs to be verified via lice support because the KYC button is removed from the profile when winning.
Kyc muss auf einmal über den lice support da bei Gewinnen der kyc button im Profil entfernt wird
Stay away from this casino
Fingert weg von diesem Casino
FantasyBet Casino
Hello.We strongly reject the accusations made in this complaint. Claims that withdrawals are "not possible" or that the casino is operating as a "scam" are completely false and misleading.The player’s withdrawal was subject to standard verification and compliance procedures, including KYC confirmation, which are mandatory security measures applied to protect both the player and the platform. The suggestion that verification was intentionally hidden or manipulated is incorrect. In some cases, verification is completed directly through our support team rather than through the profile interface, depending on the review process involved.We also reject the statement that our support team consists of "bots" or is unwilling to help. Multiple responses and assistance were provided throughout the process, and the player’s case was actively handled by the relevant departments.Most importantly, we can confirm that the player has already successfully received the withdrawal funds. This directly contradicts the claim that withdrawals are impossible or withheld.While we regret that the player was dissatisfied with the processing time, the complaint itself does not reflect the actual outcome of the case, as the withdrawal was completed successfully and paid in full.
-The FantasyBet Team
• 3 months ago
Had a good experience once with their support member, Monica, helped me out to understand bonus rules, gave me the directions for the 300spins. But, damn, honestly, I just tolerate the week for the upcoming cashback… That little deposit is my weekly therapy. The rest is just filler.
Polite and good support team
Decent cashback working like a clock!
Horrible RTP
Slow payouts
FantasyBet Casino
Thank you for your feedback! We’re glad to hear that our support team, especially Monica, was able to assist you clearly with the bonus rules and 300 free spins. 😊
It’s also great to know that the weekly cashback is consistent and provides value, that’s exactly what it’s designed for. 💰
We’re sorry to hear your concerns regarding RTP and payout speed. To clarify, RTP is set and certified by the game providers, and all games operate using independent RNG systems, meaning outcomes are random and not controlled by the casino. 🎰
Regarding withdrawals, while many are processed quickly, some may take longer due to routine checks or processing procedures. Please be assured that all valid withdrawals are paid in full (100%) once processing is completed.
We appreciate your honest and balanced feedback!
-The FantasyBet Team
• 4 months ago
Fast KYC was a pleasant surprise. Uploaded ID, verified within an hour. But now I'm wating on a withdrawal that's been "processing" for three days. Fast to get out. Classic casino move.
Fast KYC got me playing quickly
Late withdrawals ruin the experience
FantasyBet Casino
Thank you for your feedback! We’re glad to hear that the fast KYC allowed you to start playing almost immediately, getting into the action quickly is always a plus. ⚡🎰
We’re sorry that your withdrawal has been delayed. Processing times can sometimes take longer due to verification checks or higher request volumes, but we understand how frustrating waiting can be. If you contact support, they can provide a status update and help resolve any issues.
We appreciate you sharing your experience and hope your next withdrawal is fast and smooth!
-The FantasyBet Team
• 4 months ago
Layout is so clean I found my welcome bonus spins in like seconds. Everything's intuitive and fast. But 60x wagering on those free spins? That's just cruel... You're basically spinning for fun, not profit, because there's zero chance you'll ever clear that nonsense...
Fast KYC, clean layout, many slots
60x wagering for free spins bonus is impossible to clear
FantasyBet Casino
Thank you for the feedback. We’re glad you liked the clean layout, fast navigation, smooth KYC, and wide slot selection, that’s great to hear.
Regarding the free spins bonus, we’d like to clarify that the 60x wagering requirement is clearly stated in the Bonus Terms & Conditions before the bonus is claimed. Free spins are intended as an entertainment feature and an opportunity to explore games, not a guaranteed way to generate withdrawable profit.
Bonuses are always optional, and players are free to play without activating any promotion if the conditions don’t suit their preferences. We strongly recommend reviewing the bonus terms in advance so expectations are clear before playing.
Thanks again for sharing your thoughts.
-The FantasyBet Team
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