HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36535Opened842Not solved4887Solved10179Rejected20627
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €2,500

Winscore Casino - Player faces delayed withdrawal and poor customer service.

Winscore Casino
Safety Index:Below average Submitted: 04 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €600

Revolution Casino - Player’s withdrawals are delayed.

Revolution Casino
Safety Index:Below average Submitted: 04 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €436

Spinarium Casino - Player's account closed due to accusation of multi-accounting.

Spinarium Casino
Safety Index:High Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: A$10,000

Pokie Mate Casino - Player believes that their withdrawal has been delayed.

Pokie Mate Casino
Safety Index:Low Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: A$750

CrownPlay Casino - Player's withdrawal is delayed.

CrownPlay Casino
Safety Index:Above average Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €500

Powbet Casino - Player’s withdrawal is repeatedly returned to their account.

Powbet Casino
Safety Index:Very high Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €650

Posido Casino - Player experiences delayed withdrawal.

Posido Casino
Safety Index:High Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €500

Winscore Casino - Player struggles with a delayed withdrawal request.

Winscore Casino
Safety Index:Below average Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €1,480

Posido Casino - Player's withdrawal is delayed.

Posido Casino
Safety Index:High Submitted: 03 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: £500

Jokabet Casino - Player’s winnings haven’t been received yet.

Jokabet Casino
Safety Index:Below average Submitted: 03 Apr 2024
Show more complaints (+10)
Showing 111 - 120 of 10,179 complaints
1...11 12 13...1018
Go to pageof 1,018 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news