DivaSpin Casino - Player’s withdrawal is delayed.

Hello! My withdrawal is pending for 2 weeks now. Support always answer me to wait:

Rest assured, your funds are absolutely safe, and our team is actively resolving this technical issue from the payment provider's side.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification or at least submitted any identity documents to the casino for KYC?
• What types of games did you play to accumulate the winnings you've been trying to withdraw?
• Did you select the same payment method for your withdrawal request as you previously used for depositing?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika