HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44605Opened939Not solved5582Solved12587Rejected25497
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 1,000 lei

IceCasino - Lack of response from the casino's customer support regarding the document verification.

IceCasino
Safety Index:Very high Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $4,500

Slots Garden Casino - Player's withdrawal is delayed by the casino.

Slots Garden Casino
Safety Index:Below average Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 761 ₮

Stake Casino - Player struggles with completing the advanced KYC verification.

Stake Casino
Safety Index:Above average Submitted: 29 Dec 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: £1,600

BetMGM Casino UK - Player's account suspended due to responsible gaming issues.

BetMGM Casino UK
Safety Index:High Submitted: 29 Dec 2023
Case closed Our verdict

Other

Disputed amount: €12,350

Joo Casino - Player's withdrawal is delayed due to endless verification.

Joo Casino
Safety Index:High Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: £450

Fortune Clock Casino - Casino permitted improper practices and account closure failure.

Fortune Clock Casino
Safety Index:Low Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 9,946 R$

Galactic Wins Casino - Player's winnings were confiscated.

Galactic Wins Casino
Safety Index:Below average Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $5,000

Lucky Owl Club Casino - Player reports unfair games.

Lucky Owl Club Casino
Safety Index:Low Submitted: 29 Dec 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: €20,000

Rabona Casino - Player’s withdrawal delayed due to multiple accounts.

Rabona Casino
Safety Index:Very high Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €120

AmunRa Casino - Player's withdrawal is delayed.

AmunRa Casino
Safety Index:High Submitted: 29 Dec 2023
Show more complaints (+10)
Showing 7,051 - 7,060 of 25,497 complaints
1...705 706 707...2550
Go to pageof 2,550 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news