HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44605Opened948Not solved5579Solved12585Rejected25493
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: $1,000

Raging Bull Slots Casino - Player's winning withdrawal delayed and a promotion not honored.

Raging Bull Slots Casino
Safety Index:Below average Submitted: 29 Dec 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: $650

Slot Madness Casino - Player’s withdrawal is delayed.

Slot Madness Casino
Safety Index:Below average Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $5,000

Vegas Crest Casino - Player's payouts have not been honored.

Vegas Crest Casino
Safety Index:Below average Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €1,300

Rolletto Casino - Player's account closed with winnings confiscated.

Rolletto Casino
Safety Index:High Submitted: 29 Dec 2023
Case closed Our verdict

Other

Disputed amount: £1,120

Velobet Casino - Player's winnings confiscated due to alleged duplicate account.

Velobet Casino
Safety Index:High Submitted: 29 Dec 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

GGBet Casino - Blocked account and confiscated withdrawal.

GGBet Casino
Safety Index:High Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 1,000 lei

IceCasino - Lack of response from the casino's customer support regarding the document verification.

IceCasino
Safety Index:Very high Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $4,500

Slots Garden Casino - Player's withdrawal is delayed by the casino.

Slots Garden Casino
Safety Index:Below average Submitted: 29 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 761 ₮

Stake Casino - Player struggles with completing the advanced KYC verification.

Stake Casino
Safety Index:Above average Submitted: 29 Dec 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: £1,600

BetMGM Casino UK - Player's account suspended due to responsible gaming issues.

BetMGM Casino UK
Safety Index:High Submitted: 29 Dec 2023
Show more complaints (+10)
Showing 7,041 - 7,050 of 25,493 complaints
1...704 705 706...2550
Go to pageof 2,550 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news