HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44492Opened967Not solved5564Solved12545Rejected25416
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: A$750

7Signs Casino - Player's withdrawal requests are repeatedly cancelled.

7Signs Casino
Safety Index:High Submitted: 06 Jan 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$80,000

Winz.io Casino - Player's account suddenly closed.

Winz.io Casino
Safety Index:High Submitted: 06 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 6,700 INR

JeetWin Casino - Player's deposit not recognized by the casino.

JeetWin Casino
Safety Index:Low Submitted: 06 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Can$1,500

Videoslots Casino - Player's withdrawal method not functioning.

Videoslots Casino
Safety Index:Very high Submitted: 06 Jan 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: $2,146

FortuneJack Casino - Player’s winnings nullified over multiple account allegations.

FortuneJack Casino
Safety Index:High Submitted: 06 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €602

LuckyBlock Casino - Player’s withdrawal is delayed due to technical issues.

LuckyBlock Casino
Safety Index:Above average Submitted: 06 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,157

ExciteWin Casino - Player requests a refund due to self-exclusion.

ExciteWin Casino
Safety Index:Very high Submitted: 06 Jan 2024
Case closed Our verdict

Other

Disputed amount: €547

Ninbet Casino - Player's repeated withdrawal requests keep getting cancelled.

Ninbet Casino
Safety Index:Below average Submitted: 06 Jan 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: $94

Slot Madness Casino - Player wrongly accused by casino of breaking rules.

Slot Madness Casino
Safety Index:Below average Submitted: 06 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $173

A Big Candy Casino - Player's withdrawal is delayed.

A Big Candy Casino
Safety Index:Below average Submitted: 06 Jan 2024
Show more complaints (+10)
Showing 6,791 - 6,800 of 25,416 complaints
1...679 680 681...2542
Go to pageof 2,542 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news