HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,754Opened881Unresolved5,718Resolved13,549Rejected22,606
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Casino Magic BE - Player’s registration is in violation of regulations.

Closed Submitted: 10 Sep 2025
Disputed amount: €4,000
Safety Index 7.7 Above average
Our verdict Player stopped responding

Casino Hermes - Player’s account closure request has been ignored.

Closed Submitted: 09 Sep 2025
Disputed amount: £500
Safety Index 3.5 Low
Our verdict Player stopped responding

Goldspin Casino - Player's withdrawal is delayed due to repeated verification requests.

Closed Submitted: 09 Sep 2025
Disputed amount: A$3,000
Safety Index 8.3 High
Our verdict Player stopped responding

King's Chip Casino - Player's withdrawal has been delayed.

Closed Submitted: 09 Sep 2025
Disputed amount: £500
Safety Index 0.0 Very low
Our verdict Player stopped responding

Funbet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 09 Sep 2025
Disputed amount: 212,000 Kč
Safety Index 5.8 Below average
Our verdict Player stopped responding

Immerion Casino - Player claims that payment has been delayed.

Closed Submitted: 09 Sep 2025
Disputed amount: €1,132
Safety Index 8.5 High
Our verdict Unjustified complaint

PlayiO Casino - Player’s account has been closed.

Closed Submitted: 09 Sep 2025
Disputed amount: 4,000 CHF
Safety Index 8.0 High
Our verdict Player stopped responding

Spinoloco Casino - Player's withdrawals have been declined.

Closed Submitted: 09 Sep 2025
Disputed amount: €830
Safety Index 7.5 Above average
Our verdict Player stopped responding

Golden Panda Casino - Player has issues with deposit processing.

Closed Submitted: 09 Sep 2025
Disputed amount: €50
Safety Index 2.5 Very low
Our verdict Other

Wonder Luck Casino - Player's withdrawal has been denied.

Closed Submitted: 09 Sep 2025
Disputed amount: €450
Safety Index 6.4 Below average
Show more complaints (+10)
Showing 5,451 - 5,460 of 22,606 complaints
1...545 546 547...2,261
Go to pageof 2,261 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.