HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44452Opened964Not solved5560Solved12536Rejected25392
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €800

Magical Spin Casino - Withdrawal of player's winnings has been delayed.

Magical Spin Casino
Safety Index:Below average Submitted: 29 Apr 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 36,209 kr

7 Sultans Casino - Player's enforced withdrawal remains unpaid.

7 Sultans Casino
Safety Index:Below average Submitted: 29 Apr 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 550 TRX

Betiro Casino - Player was accused of providing the casino with fake documents.

Betiro Casino
Safety Index:Above average Submitted: 29 Apr 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 6,000 INR

Highroller Casino - Player's account validation delayed.

Highroller Casino
Safety Index:Very high Submitted: 29 Apr 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: £850

Jokabet Casino - Player’s account disabled after withdrawal reversal.

Jokabet Casino
Safety Index:Above average Submitted: 29 Apr 2024
Case closed Our verdict

Other

Disputed amount: $1,644

MyStake Casino - Player's withdrawal has been denied.

MyStake Casino
Safety Index:High Submitted: 28 Apr 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $500

Slots of Vegas Casino - Player's withdrawal was denied due to a multiple accounts claim.

Slots of Vegas Casino
Safety Index:Above average Submitted: 28 Apr 2024
Case closed Our verdict

Other

Disputed amount: $26,000

Ignition Casino - Player is experiencing a serious withdrawal delay and questions the casino's legitimacy.

Ignition Casino
Safety Index:Below average Submitted: 28 Apr 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Can$619

Boo Casino - Player's winnings are confiscated.

Boo Casino
Safety Index:Low Submitted: 28 Apr 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £100

Nine Win Casino - Player's withdrawal is delayed.

Nine Win Casino
Safety Index:Above average Submitted: 28 Apr 2024
Show more complaints (+10)
Showing 4,021 - 4,030 of 25,392 complaints
1...402 403 404...2540
Go to pageof 2,540 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news