HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44354Opened920Not solved5557Solved12517Rejected25360
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 15,000 INR

Pin-Up Casino - Player’s deposit remains unresolved and funds are delayed.

Pin-Up Casino
Safety Index:Very high Submitted: 10 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €380

Ninlay Casino - Player's money have been deducted from his account without authorization.

Ninlay Casino
Safety Index:Above average Submitted: 10 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Winnita Casino - Player's document verification is delayed.

Winnita Casino
Safety Index:Above average Submitted: 10 Oct 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 19,987 INR

1win Casino - Player's account has been closed.

1win Casino
Safety Index:Above average Submitted: 10 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $875,000 CLP

7Slots Casino - Player’s withdrawal is being confiscated.

7Slots Casino
Safety Index:High Submitted: 10 Oct 2024
Case closed Our verdict

Other

Disputed amount: €240

Woocasino - Player’s account has been closed permanently.

Woocasino
Safety Index:Above average Submitted: 10 Oct 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$1,368

Bitcasino.io - Player’s account has been closed and winnings confiscated.

Bitcasino.io
Safety Index:High Submitted: 10 Oct 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €3,000

Spinarium Casino - Player's account is closed due to alleged fraud.

Spinarium Casino
Safety Index:Above average Submitted: 10 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €25

Rolling Slots Casino - Player's deposit has gone missing.

Rolling Slots Casino
Safety Index:Very high Submitted: 10 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,500

BookofCasino - Player's account closure request is ignored.

BookofCasino
Safety Index:Very low Submitted: 10 Oct 2024
Show more complaints (+10)
Showing 301 - 310 of 25,360 complaints
1...30 31 32...2536
Go to pageof 2,536 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news