HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,300Opened948Unresolved5,109Resolved12,366Rejected20,877
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

BigClash Casino - Player's funds are falsely reported as insufficient.

Closed Submitted: 29 Nov 2025
Disputed amount: C$10,000
Safety Index 9.5 Very high
Our verdict Player stopped responding

Go Go Gold Casino - Player's self-exclusion request is being ignored.

Closed Submitted: 29 Nov 2025
Disputed amount: $4,000
Safety Index 2.7 Very low
Our verdict Unjustified complaint

Lucky Hunter Casino - Player's winnings are being confiscated.

Closed Submitted: 29 Nov 2025
Disputed amount: €1,520
Safety Index 8.6 High
Our verdict Unjustified complaint

BetHall Casino - Player's withdrawal is delayed due to verification issues.

Closed Submitted: 29 Nov 2025
Disputed amount: 4,464 R$
Safety Index 6.7 Above average
Our verdict Player stopped responding

Lucky7even Casino - Player's winnings have been reduced and withdrawals canceled.

Closed Submitted: 29 Nov 2025
Disputed amount: €3,000
Safety Index 8.9 High
Our verdict Player stopped responding

Instant Casino - Player’s account has been closed.

Closed Submitted: 29 Nov 2025
Disputed amount: €10,000
Safety Index 0.8 Very low
Our verdict Player stopped responding

Neon54 Casino - Player's withdrawal is delayed and amount is blocked.

Closed Submitted: 29 Nov 2025
Disputed amount: €3,800
Safety Index 9.6 Very high
Our verdict Player stopped responding

Aladdins Gold Casino - Player's withdrawal is delayed.

Closed Submitted: 29 Nov 2025
Disputed amount: £915
Safety Index 0.7 Very low
Our verdict Unjustified complaint

Nine Casino - Player’s withdrawal has been delayed and funds disappeared.

Closed Submitted: 29 Nov 2025
Disputed amount: €6,600
Safety Index 8.8 High
Our verdict Unjustified complaint

LuckyDreams Casino - Player claims that payment has been delayed.

Closed Submitted: 28 Nov 2025
Disputed amount: $12,000
Safety Index 6.7 Above average
Show more complaints (+10)
Showing 2,521 - 2,530 of 20,877 complaints
1...252 253 254...2,088
Go to pageof 2,088 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.