HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36904Opened940Not solved4907Solved10258Rejected20799
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $158

Slots Garden Casino - Player’s winnings haven’t been received yet.

Slots Garden Casino
Safety Index:Below average Submitted: 22 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €400

FEZbet Casino - Player's 400€ deducted from the withdrawal amount.

FEZbet Casino
Safety Index:Very high Submitted: 22 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 20,000 руб

1win Casino - Player faces withdrawal issues due to email verification.

1win Casino
Safety Index:Above average Submitted: 22 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: A$3,530

HellSpin Casino - Withdrawal of player's winnings has been delayed.

HellSpin Casino
Safety Index:Below average Submitted: 22 Dec 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: $110

Club Player Casino - Player's approved withdrawal is missing.

Club Player Casino
Safety Index:Above average Submitted: 22 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $1,100

Lucky Legends Casino - Player believes that their withdrawal has been delayed.

Lucky Legends Casino
Safety Index:Below average Submitted: 22 Dec 2023
Case closed Our verdict

Other

Disputed amount: 1,820 INR

Casinoly - Player's account has been disabled without explanation.

Casinoly
Safety Index:Very high Submitted: 22 Dec 2023
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$60,000

Betmaster Casino MX - Player’s winnings are delayed due to continuous document requests.

Betmaster Casino MX
Safety Index:High Submitted: 22 Dec 2023
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €10

Hejgo Casino - Player’s winnings are not credited.

Hejgo Casino
Safety Index:Above average Submitted: 22 Dec 2023
Case closed Our verdict

Other

Disputed amount: €100

Librabet Casino - Player's account blocked affecting withdrawal.

Librabet Casino
Safety Index:Very high Submitted: 22 Dec 2023
Show more complaints (+10)
Showing 2,521 - 2,530 of 20,799 complaints
1...252 253 254...2080
Go to pageof 2,080 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news