VibroBet Casino - Player cannot access the casino site.

I can’t get on the site anymore it went of lastnight and it just won’t load up ,, I have money on there

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please send me a screenshot of the error you see when trying to access the casino website? We are currently able to access it without any issues.
• Have you tried clearing your cookies and cache, deleting your browser history, or using a different device or browser to access the website?
• Have you used any VPN or IP-masking software to alter your location while accessing the casino?
• Have you tried contacting the casino customer support via email regarding this issue?

I hope we will be able to help you resolve this matter as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Bob123,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Veronika
Casino.Guru