HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44390Opened929Not solved5560Solved12528Rejected25373
Active filters: Casino:
Clear all filters
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €2,000

DelOro Casino - Player is unhappy with the RTP and has raised concerns about license issues.

DelOro Casino
Safety Index:High Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €120

Tumblewins Casino - Player’s withdrawal has been delayed.

Tumblewins Casino
Safety Index:Low Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 15,000 INR

BC.Game Casino - Player can't access account due to 2FA loss.

BC.Game Casino
Safety Index:High Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £1,044

Magic Win Casino - Player's withdrawal has been delayed.

Magic Win Casino
Safety Index:Very low Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £3,000

Magic Win Casino - Player's withdrawal funds are delayed.

Magic Win Casino
Safety Index:Very low Submitted: 17 Oct 2024
Case closed Our verdict

Other

Disputed amount: €500

Staxino Casino - Player’s withdrawal is delayed and winnings are reduced.

Staxino Casino
Safety Index:Below average Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €609

iWild Casino - Player’s withdrawals are delayed.

iWild Casino
Safety Index:Very high Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €10,000

Boomerang.Bet Casino - Player's refund request has been delayed.

Boomerang.Bet Casino
Safety Index:High Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €10,000

0x.bet Casino - Player's refund request has been delayed.

0x.bet Casino
Safety Index:High Submitted: 17 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €10,000

Betspino Casino - Player's refund request has been delayed.

Betspino Casino
Safety Index:Low Submitted: 17 Oct 2024
Show more complaints (+10)
Showing 191 - 200 of 25,373 complaints
1...19 20 21...2538
Go to pageof 2,538 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news