HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37645Opened1011Not solved4948Solved10482Rejected21204
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: R34,000

Thunderbolt Casino - Player’s bonus winnings disappeared.

Thunderbolt Casino
Safety Index:Below average Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €20

EgoCasino - Player is disappointed with overall casino experience.

EgoCasino
Safety Index:Very low Submitted: 07 Jun 2020
Case closed Our verdict

Other

Disputed amount: €2,000

Fortune Clock Casino - Player’s withdrawal has been delayed.

Fortune Clock Casino
Safety Index:Very low Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 400 R$

Pin-Up Casino - Player’s struggling to withdraw his winnings.

Pin-Up Casino
Safety Index:Very high Submitted: 07 Jun 2020
Case closed Our verdict

Other

Disputed amount: €2,000

Triumph Casino - Player’s struggling to complete KYC verification.

Triumph Casino
Safety Index:Very low Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Lord of the Spins Casino - Player has been accused of breaching betting rules and his winnings were confiscated.

Lord of the Spins Casino
Safety Index:Very low Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Ares Casino - Player’s struggling to complete KYC verification.

Ares Casino
Safety Index:Very low Submitted: 07 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $600

Slotjoint Casino - Player wishes to close his account.

Slotjoint Casino
Safety Index:Above average Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $1,000

Funclub Casino - Player’s withdrawal has been delayed. We rejected the complaint because the player didn't respond to our messages and questions.

Funclub Casino
Safety Index:Below average Submitted: 07 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €400

Playamo Casino - Player’s struggling to complete KYC account verification.

Playamo Casino
Safety Index:Low Submitted: 06 Jun 2020
Show more complaints (+10)
Showing 19,821 - 19,830 of 21,204 complaints
1...1982 1983 1984...2121
Go to pageof 2,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news