HomeComplaintsCasinoWin.bet - Player's withdrawal has been delayed.

CasinoWin.bet - Player's withdrawal has been delayed.

Closed
Our verdict

Player stopped responding

Amount: €900

CasinoWin.bet
Safety Index:Very low

Case summary

The player from the UK requested a withdrawal in February, but it hasn't been processed yet. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

I have been waiting since 11/02/2022 for withdrawl of £900.

My account has been verified (Feb 2022).

Do I assume Casinowin.bet are illegal thieves?

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4 years ago

Dear Iain,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Have you accumulated your winnings with or without an active bonus?

Have you tried discussing this problem with the casino directly? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

Thank you very much in advance for your reply.

Best regards,

Kristina

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3 years ago

Dear Iain,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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