Play Boom Casino Review

The player from Germany had a pending withdrawal of 1,800€ for over a week. Despite being fully verified and having initially received a payout, the player had been told various reasons for the delay, including server issues and ongoing company changes. The Complaints Team had advised the player to wait at least 14 days after the withdrawal request before submitting a complaint, and extended the timer by 7 days for the player to respond. However, due to the lack of response from the player, the Complaints Team had to reject the case, but remained open to assist should the player choose to resume communication.

The player from Germany has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed.

The player from Germany played at Playboom Casino and experienced a technical glitch where his winnings weren't credited to his casino balance. After gathering more information, we were forced thňo reject the complaint as unjustified.

The player from the Netherlands is asking for a deposit refund because of registration in the Dutch register for players with gambling addiction. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the Netherlands is criticizing the casino for failing to enforce responsible gambling limits.We did not receive any reply from the casino team, therefore the case was closed as 'unresolved'.

The player from the Netherlands is experiencing difficulties withdrawing her winnings due to ongoing verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany deposited in the casino using two payment methods, but in both cases, the amount wasn't credited to the casino balance. We closed the complaint because the player stopped responding.