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Play Boom Casino review

Name: Play Boom Casino review
Item: Play Boom Casino
Rating: 5.6

5.6/10Safety Index Below average by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

Visit Casino

Show company details

Payment methods

Show all (15)

Withdrawal limits

per month

€15,000

Owner Moody Moose Limited

Established 2022

Estimated annual revenues

> $5,000,000

Licensing Authorities

New Brunswick (TGC)

OverviewBonusesUser reviews8Safety Index explainedDiscussion71Payment methods15

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).

Play Boom Casino Review

In this review, Play Boom Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Play Boom Casino has a Below average Safety Index of 5.6, which means it may not be the best choice for most players in terms of fairness and safety. Proceed with reading our Play Boom Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Play Boom Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Play Boom Casino, we read and assessed Terms and Conditions of Play Boom Casino in-depth. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Play Boom Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, Play Boom Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

On the whole, also considering other contributing factors in our assessment, Play Boom Casino has achieved a Safety Index of 5.6, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: Play Boom Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Play Boom Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of Play Boom Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Play Boom Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Play Boom Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 7 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,165 black points in total, out of which 101 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Play Boom Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 10 reviews, but have only received 8 player reviews of Play Boom Casino so far. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of Play Boom Casino

Play Boom Casino is in the ownership of Moody Moose Limited and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Play Boom Casino holds a gambling license in New Brunswick issued by Tobique Gaming Commission.

Withdrawal limits, win limits, and payment method options

Play Boom Casino supports 15 payment methods. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, Interac, Volksbanken Raiffeisenbank, Postbank, Commerzbank, Sparkasse, DKB, MiFinity, Tether (USDT), Ripple (XRP), Ethereum (ETH), Litecoin (LTC).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
EUR 15,000 per month	No win limit

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Play Boom Casino are displayed in the table below.

Language	Website	Customer support	Live chat
English
German
French

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Play Boom Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Play Boom Casino has an average customer support.

Play Boom Casino casino games and slots

Play Boom Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 58 providers. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Evoplay, Ezugi, BGaming, Endorphina, Red Rake Gaming, Spinomenal, Booming Games, Belatra Games, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Swintt, Win Fast, Amigo Gaming, Mancala Gaming, Spribe, Gamomat, OneTouch, TrueLab Games, Reevo, Mascot Gaming, Onlyplay, Amusnet, PGsoft (Pocket Games Soft), Penguin King, VoltEnt, Gamebeat, Ela Games, Yolted, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Live88, Retro Gaming, 3 Oaks Gaming, Gamzix, Kalamba Games, Popiplay, Shady Lady, Apparat Gaming, 155.io, Hacksaw Gaming, Netgame, Ruby Play, Ka Gaming.

Play Boom Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from Play Boom Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to Play Boom Casino bonuses.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (15)

Withdrawal limits

per month

€15,000

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Show all (58)

Casino screenshots

Positives

Good selection of game providers
Above average withdrawal limit
Live dealer games are available

Negatives

Live chat is available only after registration
Not all payment methods are available for all countries
The casino only accepts players from a few countries

Author: Samuel Sawyer Last updated: 23 Oct 2025 Anything incorrect or missing? Let me know

Play Boom Casino bonuses

Browse all bonuses offered by Play Boom Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Play Boom Casino

This is a place to share experience with Play Boom Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Kalisto007

Silver

Germany

• 1 year ago

I have withdrawn over €10,000 in this casino so far. The money always arrived. Slots run with a good RTP. Verification very fast.

So I am completely satisfied. The money has always arrived so far.

Fast payout
Schnelle Auszahlung
No daily limit
Kein tägliches Limit
Up to €20,000 per month (might be a bit too low for high rollers)
Bis 20.000€ im Monate (könnte für HighRoller etwas zu niedrig sein)

Jeton Wallet missing
Jeton Wallet fehlt

halliballi

Bronze

Germany

• 1 year ago

Unfortunately, I don't understand the bad reviews either. Payouts usually take a little longer over the weekend, but during the week they take 2-5 hours and I had a confirmation by email that the money was on its way. Game selection also completely ok. Importantly, the payouts have always arrived, even larger amounts 👍

andyohmsen

Bronze

Germany

• 2 years ago

So I can't understand the negative rating as of now 4.6. I can only say good things. Always pays out and very quickly and in decent amounts. Don't understand why the rating is so low.

many providers
viele Anbieter
high withdrawal limits
hohe Auszahllimits
fair RTP
faires RTP

new slots often come a few weeks later
neue Slots kommen oft erst ein paar Wochen später

JusticeForAll

Silver

Netherlands

• 2 years ago

Casino lied to me and kept putting back my funds into my account. They withdrew 3 times to my account but the 4th time when it was about a high amount they started the bull crap about my bank account not being allowed etc. Contacted one Chris and he told me that it was because of an error and I should ask for a withdrawal again which he would put on the priority list as high. He promised me that same day I would be paid out. I always use wager limits and loss limits to protect myself. The next evening I woke up still seeing my withdrawal standing and having a wager limit of 10 and so for the loss limit, they all went away immediately after pressing cancel on them. That shouldn’t be possible but they have a Costa Rican license which really is not a reputable one as they don’t give a damn. They blocked me after and refuse to communicate with me after I uploaded all proof. It’s sad they did this. They built up the trust I had on them to f*ck me over when I win big. I warn everyone to steer clear of them. If they respond to me and fix this issue I will come back and edit my review on them.

Live agents are deceptive
Stalling big withdrawals on purpose
Wager limit and loss limit tools don’t work
Block account after I recorded all proof
Don’t respond to solve the issue

Helena.A

Unregistered user

Germany

• 2 years ago

A good casino can only tell positive things. Winnings are paid out quickly. Don't understand the bad reviews. For me the best...

Fast payouts
Schnelle Auszahlungenrn
Many games
Viele Spiele

Slots4ALL

Bronze

Germany

• 2 years ago

A very good site with which I have had only very good experiences so far. Absolute recommendation from me!!!

super fast payout
super schnelle Auszahlung
amount of payout
höhe der Auszahlung
new games are readily available
neue Spiele stehen schnell zu Verfügung
super fast support
super schneller Support
The site looks very nice
Optik der Seite ist sehr schön
nice cashback
schöner Cashback

few bonuses
wenige Bonuse
game selection
Spieleauswahl

Baitkingz

Unregistered user

Germany

• 3 years ago

My absolute top casino. Very good bonus program (something comes by email almost every week) and you can play whatever you want in the bonus. Just paid out 500 euros again today. Top!!!!

Just awesome
Einfach genial

Anonymized458

Platinum

Germany

• 3 years ago

Doesn't accept players from Germany (anymore?)

Safety Index of Play Boom Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Play Boom Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.6/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
Read less
Read more
Casino voids gaming account balances after less than 6 months of account inactivity
T&C copied from the casino's website (in English):
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Read more

Complaints about Play Boom Casino and related casinos

(29)

29All0Opened10Unresolved7Resolved12Rejected

Complaints directly about Play Boom Casino

Our verdict No reaction policy

Verification Problems and Unresolved Withdrawal

The player from Canada reported difficulties completing verification after submitting all requested documents, including ID, proof of address, and a bank statement. The casino rejected the bank statement for missing an IBAN number, which is not used in Canada. Since the casino did not respond to clarify or resolve the issue, the complaint was closed as unresolved.

Read moreRead less

Unresolved Read more on: askgamblers.com Submitted: 4/2025

Disputed amount: ??

Our verdict No reaction policy

Blocked Account with Remaining Balance

The player reported that their account was blocked after completing verification, leaving €130 inaccessible. The casino did not respond to the complaint, which was therefore closed as unresolved.

Unresolved Read more on: askgamblers.com Submitted: 4/2025

Disputed amount: €130

Our verdict No reaction policy

Delayed payment

The player won €5,500 but never received the approved withdrawals. Since the casino did not respond or provide any updates, the complaint was closed as unresolved.

Unresolved Read more on: askgamblers.com Submitted: 10/2024

Disputed amount: €5,500

Our verdict Player stopped responding

Player requests a refund.

The player from Germany lost 3000 euros in a short period and received only a small bonus of 75 euros, which also vanished quickly. Frustrated by her experience, she requested a refund and the closure of her account. The Complaints Team was unable to proceed with further investigation or provide potential solutions due to her lack of response to inquiries and reminders. Consequently, the complaint was closed, but she retained the option to reopen it in the future if she chose to resume communication.

Read moreRead less

Closed Submitted: 09 Jun 2025

Disputed amount: €10,000

Our verdict No reaction policy

Player’s account has been blocked.

The player from Germany faced account blockage at Boom Casino without explanation after providing the requested verification and proof of funds. Despite having demonstrated the origin of her money through screenshots, her account remained closed. The Complaints Team attempted to gather additional evidence from the casino and invited them to clarify the situation, but the casino did not respond. As a result, the complaint was marked as "unresolved," and the player was advised to consider contacting the Curaçao Gaming Control Board for further assistance.

Read moreRead less

Unresolved Submitted: 21 Mar 2025

Disputed amount: €1,030

Our verdict No reaction policy

Player's account is inaccessible and withdrawal is delayed.

The player from Germany had fulfilled the welcome bonus requirements and submitted a withdrawal request, but faced a lengthy KYC process with delayed responses. At that time, he could not log into his account and had not received any replies from the casino. The Complaints Team reached out to the casino for clarification regarding the closure of his account and the status of his winnings but did not receive a response. As a result, the complaint was closed as 'unresolved', which may have negatively affected the casino's rating.

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Unresolved Submitted: 03 Jan 2025

Disputed amount: €900

Our verdict Case closed

Player’s withdrawal is delayed.

The player from Germany had been repeatedly told that the money had been transferred, but it had not appeared in her account. After confirming her account verification and that her winnings had been accumulated with real money, the issue was eventually resolved when the money arrived in her account. The complaint was marked as 'resolved' by the Complaints Team.

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Resolved Submitted: 02 Aug 2024

Disputed amount: €3,000

Our verdict Player stopped responding

Player's withdrawal is significantly delayed.

The player from Germany had a pending withdrawal of 1,800€ for over a week. Despite being fully verified and having initially received a payout, the player had been told various reasons for the delay, including server issues and ongoing company changes. The Complaints Team had advised the player to wait at least 14 days after the withdrawal request before submitting a complaint, and extended the timer by 7 days for the player to respond. However, due to the lack of response from the player, the Complaints Team had to reject the case, but remained open to assist should the player choose to resume communication.

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Closed Submitted: 03 Feb 2024

Disputed amount: €1,800

Our verdict Case closed

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed.

Read moreRead less

Resolved Submitted: 18 Oct 2023

Disputed amount: €5,000

Our verdict Unjustified complaint

Player experiences a technical glitch.

The player from Germany played at Playboom Casino and experienced a technical glitch where his winnings weren't credited to his casino balance. After gathering more information, we were forced thňo reject the complaint as unjustified.

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Closed Submitted: 22 Jun 2023

Disputed amount: €48

Show more complaints (+10)