OverviewBonusesUser reviews46Safety Index explainedDiscussion16Payment methods14
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
In this review of Betano Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Betano Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Betano Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is Betano Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Betano Casino, we have looked closely into the Terms and Conditions of Betano Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based upon our estimates and collected information, we consider Betano Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Betano Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Betano Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: According to our records, Betano Casino is related to 1 other online casino. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Betano Casino.
Terms and Conditions of Betano Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betano Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Betano Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 699 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Betano Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Our database has a total of 46 user reviews of Betano Casino, giving it a Great User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Betano Casino is owned by Kaizen Gaming International Ltd, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
Betano Casino is licensed in Bulgaria.
Payment options, withdrawal limits and win limits
Betano Casino supports 14 deposit methods. This includes: Skrill, Neteller, VISA, Mastercard, Maestro, Wire-transfer, Bank transfer, Skrill 1-Tap, Bulgarian Post Office, EasyPay, FastPay (Bulgaria only), CashTerminal, ePay.bg, Revolut.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Betano Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Bulgarian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betano Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Betano Casino as average.
Betano Casino casino games and slots
Players can enjoy these types of casino games at Betano Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
Casino games supplied by 23 game providers are available. This includes NetEnt, Playtech, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Playson, iSoftBet, ELK Studios, Endorphina, Wazdan, Gaming Corps, 7777 gaming, CT Interactive, Light & Wonder, EGT Digital, Synot Games, SlotMatrix, Skywind Group, Apollo Games, G Games, Hacksaw Gaming, Amusnet (EGT), Spribe.
Betano Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Betano Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Betano Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Betano Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(46)
User reviews of Betano Casino
This is a place to share experience with Betano Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I had some troubles with Betano in the past. It has been a year since I last played there. Today I entered and I got the same problems. They don't have fast withdraws and their support doesn't help me.
Great selection of games from many providers, fast verification unfortunately at this Casino you can only deposit and spin for days, no possibilities to boost your balance.
In Betano, they ban the one they choose at random. They blocked my account because I joked with the roulette girl that if I came up red one more time I would cry. They blocked me, then I talked to their psychologist, who questioned me about my income, my life, my relationships with other people, personal things, probably half an hour. It was actually quite humiliating. Finally they told me they would unlock my account, it was a "misunderstanding" but they didn't. It was "for my own good"... The whole thing is that there are not many Bulgarians there, and because the roulette girl was genuinely amused by our conversation, some complex person decided to block me. Because he's jealous or I don't know, because he's a complex person, that's why... They do whatever they want...
В Bеtano банват , който си изберат, на случаен принцип. Блокираха ми акаунта, защото се пошегувах с момичето на рулетката, че ако още един път излезе червено, ще се разплача. Блокираха ме, след това говорих с техен психолог, който ме разпитваше за доходите ми, за живота ми, за отношенията ми с другите хора, лични неща, сигурно половин час. Всъщност си беше доста унизително. Накрая ми каза, че ще ми отключат акаунта, било "недоразумение", но не го направиха. Било "за мое добро"...Цялата работа е , че българите не са много хора там, и понеже момичето на рулетката искрено се забавляваше от разговора ни, някой комплексар е решил да ме блокира. Защото рeвнува или не знам, защото е комплексар, затова...Правят, каквото си поискат...
Talking about Betano is a pleasure. Casino that always paid quickly, always solved any problem I had and beyond, Casino that paid me 10, 20, 25 thousand in minutes.
Of course, you never just win, and when we lose we shouldn't blame the casino, come back another time and Betano will pay.
The only complaint is the sports cash out, which only increases in the final minutes, and there is a competitor that offers more security today in this aspect. But it's not something that will make me abandon the platform.
Falar do Betano, é um prazer . Cassino que sempre pagou rápido, sempre solucionou qualquer problema que ja tive e além, Cassino que me pagou, 10, 20, 25 mil em minutos .
Claro , nunca só se ganha, e quando perdemos não devemos culpar o cassino, volte em outro momento e sim a Betano paga.
Única reclamação, é no cash out desportivo, que só aumenta nos minutos finais, e existe concorrente que da mais segurança hoje nesse aspecto. Mas não é algo que me fará abandonar a plataforma.
Made 7 deposits within 3 days and got 4 free spins at Big Bass. Maximum win 22 euros on 1 euro stake. That says a lot. I don't think there's a worse casino so far, except maybe Tipico. Small update, further deposits made and no free spins on Big Bass. Limit of 1000 reached within 5 days, and 5 free spins. This makes betano the worst casino on the market in my opinion
Innerhalb von 3 Tage 7 Einzahlungen betätigt und 4 mal Freispiele bei Big Bass. Höchstgewinn 22 Euro auf 1 Euro Einsatz. Das sagt ganz schon viel. Gibt's glaube ich kein schlechteres casino bis jetzt außer eventuell Tipico. Kleinen Update, weitere Einzahlungen betätigt und gar keine Freispiele auf Big Bass. Limit von 1000 erreicht innerhalb von 5 Tage, und 5 mal Freispiele. Damit ist betano meiner Meinung der schlechteste Casino auf dem Markt
Betano is a daily visit for me. They are one of the few that offers a daily free-to-play that can net you free spins, sports bets, or golden chips to use on live casino games. Their interface is about as good as any other, their promotions are fair with a standard (note: not insane) playthrough. Customer service is pretty good when you do have to talk to them. They use actual agents, and not chatbots or ChatGPT.
Depositing and withdrawals are like any other, fast, and easy. Even larger withdrawals are usually handled same day. They have an excellent roster of providers available to to them.
For sports it's fine, but I used to play more casinos, they no longer updated the machines, they added rollover to the free spins, even those who got it by playing the missions, they pass. Furthermore, Betano gives personalized bonuses, they only give them to those who lose money, I lost a lot, about two million in sports and just then I received promotions, after and before that nothing, truly as a customer I feel that Betano is not even there , other betting houses give better treatment.
Para deportes anda bien, pero yo jugaba mas casino, ya no actualizaron mas maquinas, le pusieron rollover a los giros gratis, hasta a los que se conseguian jugando las misiones, se pasan. Ademas, betano da bonos personalizados, solo se los da a los que pierden plata, yo perdi bastante, unos dos millones en deportivas y recien ahi me llegaban promociones, despues y antes de eso nada, verdaderamente como cliente siento que betano no esta ni ahi, otras casas de apuestas dan mejor trato.
ultra fast payment
pago ultra rapido
good cash put
buen cash put
links to share sports bets
enlaces para compartir apuestas deportivas
Trash casino promos
Promos de casino una basura
outdated machines
maquians desactualizadas
Only personalized promos for people who lose money
Solo promos personalizadas a la gente que pierde plata
I've been playing at this casino for about 3 months and my experience has been very pleasant so far. I use PIX and everything is going well with deposits and withdrawals. When I complete one year I will come back here and review this comment.
Estou jogando neste casino a uns 3 meses e minha experiência tem sido bem agradável por enquanto. Eu utilizo o PIX e está ocorrendo tudo bem com depósitos e saques. Quando completar um ano vou voltar aqui e rever este comentário.
Even logging into this casino is weird on a computer, and most of them won't even pass verification. The selection of games is large, but the intuitive control of the pages is lacking. Deposits are sometimes a problem, but withdrawals are very fast in the order of hours.
Uz prihlaseni do tohoto casina je divne na počítači se vetsinou ani nepovede jit pres overeni. Vyber her je veliky ale chybi intuitivnost ovladani stranek. Vklady byvaji nekdy problem ale vybery jsou velmi rychle v radu hodin.
Great casino/sports betting house, with attractive bonus that can be withdrawn when meeting the requirements. With fast deposits and withdrawals. Smooth verification process too.
Ótimo casino/casa de aposta esportiva, com bonus atraente que pode ser sacado ao cumprir os requisitos. Com rápidos depósitos e saques. Processo de verificação tranquilo também.
Cool websites, hard working and helpful customer support (depends on who you deal with). The selection of games has been expanding rapidly recently. Quite a nice offer of free spins with normal conditions. I appreciate the wide selection of deposit and withdrawal options. Payment to the card takes a few minutes, to the bank account usually within 24 hours. I have to highlight their individual loyalty program. The rewards are not that frequent, but they are very generous.
EDIT: arrogant behavior of online support, payout to payment card takes days, not minutes (as before). Vegas missions are getting very disadvantageous
Webovky v pohodě, snaživá a ochotná zákaznická podpora (záleží, s kým jednáte). Výběr her se v poslední době rapidně rozšiřuje. Celkem pěkná nabídka volných zatočení s normálními podmínkami. Oceňuji široký výběr možností vkladů a výběrů. Výplata na kartu trvá v řádu minut, na bankovní účet většinou do 24hod. Vyzdvihnout musím jejich individuální věrnostní program. Odměny nejsou sice tak časté, ale zato velice štědré.
EDIT: arogantní jednání online podpory, výplata na platební kartu trvá v řádech dnů nikoliv minut (jako doposud). Vegas mise začínají být velmi nevýhodné
Betano is a casino that falls squarely in the middle for me. There are some things I appreciate, and others that left me disappointed.
On the positive side, their sports betting options are extensive, covering a wide range of events. The user interface is relatively intuitive, making it easy to navigate and place bets. I've also had decent interactions with their customer support when I had inquiries.
However, I found the casino games selection somewhat lacking in variety compared to other platforms. Also, the withdrawal process, at times, took longer than I'd prefer. While their promotions are decent, they aren't particularly remarkable either.
In essence, Betano offers a middling gambling experience. It's not terrible, but it's not exceptional either. Depending on your priorities, it might be worth checking out, but it's not my top choice in the world of online betting.
I had a right nightmare at Betano Casino. The site was buggy as hell. I couldn't get any help from the support team either. Save yourself the hassle and give this one a swerve.
In my opinion it is the best so far. I've been using it for almost a year and my only problem was with regard to an inconsistency in the data that Google filled in and I didn't notice, but the support corrected it in less than 3 days. The only bookmaker where you can make immediate withdrawals and deposits without rollover, in addition to the free bonuses that are great. I like very much
Ao meu ver é a melhor até o presente momento. Utilizo a praticamente um ano e meu único problema foi com relação a uma inconsistência nos dados que o preenchimento do Google errou e não percebi, porém o suporte corrigiu em menos de 3 dias. Única casa de aposta aonde você pode fazer saques e depósitos imediatos sem rollover, além das bonificações gratuitas que são ótimas. Gosto bastante
From my own experience, visitors are treated well here. They do not complicate registration and verification is fast. In my case it took less than a day. Wins and losses alternate or come in streaks. The main thing is to find a place where you can really play. One of the reasons I chose this site is to support my cryptocurrency wallet. I'm learning to use coins, I don't want to open another safe.
Z vlastní zkušenosti se zde s návštěvníky zachází dobře. Nekomplikují registraci a ověření je rychlé. V mém případě to trvalo méně než den. Výhry a prohry se střídají nebo přicházejí v sériích. Hlavní je najít místo, kde se dá opravdu hrát. Jedním z důvodů, proč jsem si vybral tuto stránku, je podpora mé kryptoměnové peněženky. Učím se používat mince, nechci otevírat další trezor.
From my own experience, the visitors are treated well here. They don't make registration difficult and verification is quick. In my case it took less than a day. The wins and losses alternate or come in series. The main thing is to find a place where you can really play. One of the reasons I chose this site is the support of my cryptocurrency wallet. I'm learning to use coins, I don't want to open another vault.
I have nothing bad to say about this casino , fair games , payouts without delays , good license , very good !
Não tenho qualquer mal a dizer deste casino , jogos justos , pagamentos sem atrasos , licença boa , muito bom !
Safety Index explained
Safety Index of Betano Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betano Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
