HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37645Opened1010Not solved4948Solved10482Rejected21205
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $70

Kats Casino - Player's withdrawal is delayed.

Kats Casino
Safety Index:Below average Submitted: 07 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €500

IceCasino - Player's account blocked after attempting a withdrawal.

IceCasino
Safety Index:Very high Submitted: 07 Mar 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €100

Vulkan Vegas Casino - Player’s account with winnings has been closed.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 07 Mar 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

Bet365 Casino ES - Player's account is permanently blocked.

Bet365 Casino ES
Safety Index:High Submitted: 07 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Joker8 Casino - Player's winnings not credited to account.

Joker8 Casino
Safety Index:High Submitted: 07 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $12,200

Rollbit Casino - Player requests self-exclusion and refund.

Rollbit Casino
Safety Index:Above average Submitted: 06 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $5,120

Roobet Casino - Player accuses the casino of fraudulent practices.

Roobet Casino
Safety Index:Above average Submitted: 06 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 680 R$

Sportingbet Casino - Account closure obstructs player’s withdrawal.

Sportingbet Casino
Safety Index:High Submitted: 06 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $1,000

BigFafa Casino - Player’s withdrawal is not being processed.

BigFafa Casino
Safety Index:Below average Submitted: 06 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $1 CLP

7Slots Casino - Player's document verification gets rejected multiple times

7Slots Casino
Safety Index:High Submitted: 06 Mar 2024
Show more complaints (+10)
Showing 1,181 - 1,190 of 21,205 complaints
1...118 119 120...2121
Go to pageof 2,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news