HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44476Opened969Not solved5562Solved12543Rejected25402
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

1d 15h 22m 34s

Disputed amount: €350

Kryptosino Casino - Player’s winnings have been confiscated.

Kryptosino Casino
Safety Index:Above average Submitted: 11 Nov 2024
Case opened Current status

Waiting for player to reply

1d 6h 17m 37s

Disputed amount: $2,000

Slot Madness Casino - Player’s withdrawal is delayed.

Slot Madness Casino
Safety Index:Below average Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 12h 16m 18s

Disputed amount: €250

Vulkan Vegas Casino - Player's account is closed and winnings are likely confiscated.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

1d 7h 7m 24s

Disputed amount: €30,000

BDM Bet Casino - Player’s account limits have been reduced unexpectedly.

BDM Bet Casino
Safety Index:Very high Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

1d 10h 48m 33s

Disputed amount: Can$200

Fruta Casino - Player's deposit is delayed at the casino.

Fruta Casino
Safety Index:High Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 5h 26m 42s

Disputed amount: €6,000

Gransino Casino - Player's account has been compromised due to self-exclusion.

Gransino Casino
Safety Index:Below average Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 9h 32m 11s

Disputed amount: $1,000

Rooli Casino - Player’s account has been closed and withdrawal is pending.

Rooli Casino
Safety Index:Above average Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 9h 30m 12s

Disputed amount: $200

7BitCasino - Player's account is closed with funds confiscated.

7BitCasino
Safety Index:Very high Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

1d 17h 14m 43s

Disputed amount: €3,250

PariPesa Casino - Player’s withdrawal is delayed and restricted.

PariPesa Casino
Safety Index:Low Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

1d 21h 25m 55s

Disputed amount: $3,081,364 COP

Helabet Casino - Player's withdrawal is delayed by unresponsive support.

Helabet Casino
Safety Index:Below average Submitted: 11 Nov 2024
Show more complaints (+10)
Showing 211 - 220 of 969 complaints
1...21 22 23...97
Go to pageof 97 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news