HomeComplaintsSlotRave Casino - Player's withdrawal is delayed.

SlotRave Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for Casino Guru to reply

6d 15h 8m 54s

SlotRave Casino
Safety Index 5.9 Below average

Case summary

The player from Germany is facing issues with attempting to withdraw 500 euros after winning a large amount, as her balance was unexpectedly taken away.

Written by Attila
Complaint Specialist
Submitted: 12 Sep 2026
Public
Public
6 days ago
deTranslationgb

Good day, during the game my balance was taken away where I had won a large amount and an attempt was made to withdraw 500 euros.

Please help.

Thanks


Automatic translation:
Public
Public
4 days ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
4 days ago

Dear Mitus,

Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with SlotRave Casino. I'm afraid I will need more information regarding your problem. Could you please elaborate?

Thank you in advance for your response.

Best regards,

Attila


Waiting for approval
Waiting for approval
8 hours ago
deTranslationgb
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.