HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44505Opened957Not solved5571Solved12549Rejected25428
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

2d 23h 57m 33s

Disputed amount: Can$10,581

NineCasino - Player is unable to submit required documents for withdrawal.

NineCasino
Safety Index:High Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 2h 6m 36s

Disputed amount: $2,100

Betpanda Casino - Player's account has been blocked.

Betpanda Casino
Safety Index:Above average Submitted: 13 Nov 2024
Case opened Current status

Waiting for player to reply

2d 1h 55m 8s

Disputed amount: €3,000

Skol Casino - Player’s account is closed and funds are delayed.

Skol Casino
Safety Index:Below average Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 2h 12m 20s

Disputed amount: 5,000 INR

Rajabets Casino - Player's withdrawal is delayed and account verification is pending.

Rajabets Casino
Safety Index:Above average Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 6h 38m 15s

Disputed amount: €100

BetMaximus Casino - Player's withdrawal is delayed due to verification issues.

BetMaximus Casino
Safety Index:Above average Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 2h 10m 7s

Disputed amount: €430

Big5Casino - Player’s withdrawals are delayed.

Big5Casino
Safety Index:Below average Submitted: 13 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 10m 15s

Disputed amount: 11,000 руб

R7 Casino - Player's deposit issue is delayed.

R7 Casino
Safety Index:High Submitted: 13 Nov 2024
Case opened Current status

Waiting for player to reply

2d 4h 1m 30s

Disputed amount: $1,159

BC.Game Casino - Player’s withdrawal is delayed due to KYC issues.

BC.Game Casino
Safety Index:High Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 21h 8m 13s

Disputed amount: €633

Sisal Casino - Player's account is closed after winnings.

Sisal Casino
Safety Index:Above average Submitted: 13 Nov 2024
Case opened Current status

Waiting for a delayed payment

4d 23h 10m 30s

Disputed amount: $252

Bitsler Casino - Player’s winnings haven’t been received yet.

Bitsler Casino
Safety Index:High Submitted: 13 Nov 2024
Show more complaints (+10)
Showing 171 - 180 of 957 complaints
1...17 18 19...96
Go to pageof 96 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news