HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44515Opened941Not solved5576Solved12558Rejected25440
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

4d 11h 10m 45s

Disputed amount: €230

Silverplay Casino - Player’s winnings appear to be confiscated.

Silverplay Casino
Safety Index:Low Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 6h 5m 29s

Disputed amount: €1,974

Justbit Casino - Player’s withdrawal request is delayed.

Justbit Casino
Safety Index:Below average Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 10h 29m 19s

Disputed amount: £500

Betfoxx Casino - Player’s withdrawals are delayed.

Betfoxx Casino
Safety Index:Very low Submitted: 15 Nov 2024
Case opened Current status

Waiting for player to reply

4d 5h 28m 39s

Disputed amount: €500

AMPM Casino - Player's withdrawal is delayed and account appears blocked.

AMPM Casino
Safety Index:Below average Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 22h 44m 1s

Disputed amount: €1,300

Thunderpick Casino - Player's account has been closed after withdrawal request.

Thunderpick Casino
Safety Index:Very low Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 10h 4m 14s

Disputed amount: €270

IceCasino - Player is facing delayed assistance.

IceCasino
Safety Index:Very high Submitted: 15 Nov 2024
Case opened Current status

Waiting for player to reply

4d 4h 46m 7s

Disputed amount: 500 $

B9Casino - Player faces withdrawal issues due to alleged abnormal activity.

B9Casino
Safety Index:Low Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 11h 49m 47s

Disputed amount: $3,126

PlayWorld Casino JP - Player’s funds are confiscated due to casino closure.

PlayWorld Casino JP
Safety Index:Low Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 4h 57m 9s

Disputed amount: £3,000

Galaxy Spins Casino - Player's account remains open despite self-exclusion request.

Galaxy Spins Casino
Safety Index:Low Submitted: 15 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 12h 33m 56s

Disputed amount: €14,000

Caibo Casino - Player's withdrawal request is delayed.

Caibo Casino
Safety Index:Below average Submitted: 15 Nov 2024
Show more complaints (+10)
Showing 101 - 110 of 941 complaints
1...10 11 12...95
Go to pageof 95 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news