HomeComplaintsNeed 4 Spins Casino - Player's withdrawal has been delayed.

Need 4 Spins Casino - Player's withdrawal has been delayed.

Opened
Current status

Waiting for Casino Guru to reply

5d 9h 32m 17s

Need 4 Spins Casino
Safety Index 3.5 Low

Case summary

The player from the United Kingdom has been waiting for a withdrawal approval for three months, with his request pending since June. Every time he contacts customer support, he receives the same response about waiting for the Finance Team to approve it.

Written by Tomas
Complaint Specialist
Submitted: 15 Sep 2026
Public
Public
4 days ago

I have a withdrawal in my account since June and everything time I contact the customer support I am getting the same reply that is waiting approval from the Finance Team but that is for me to lose my patience and play the withdrawal that I still have in pending state since June.Can you look into it please?

The casino is from Curacao but it accepts players from UK

Public
Public
2 days ago

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Public
Public
2 days ago

Dear MariusBv,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the whole situation completely.

  • Have you made any successful withdrawals from the casino in the past?
  • When did you pass account verification at the casino?
  • Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Edited by a Casino Guru admin
Waiting for approval
Waiting for approval
2 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

Tomas is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.

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