HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,819Opened891Unresolved5,730Resolved13,573Rejected22,625
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from player

Desiplay Casino - Player's deposit issue is delayed.

Closed Submitted: 10 Dec 2025
Disputed amount: 2,230 INR
Safety Index 7.0 Fresh casino
Our verdict Other

Koru Casino - Player’s account remains open despite closure request.

Closed Submitted: 10 Dec 2025
Disputed amount: €6,480
Safety Index 6.9 Above average
Our verdict Case closed

Green Luck Casino - Player’s withdrawal is delayed due to account verification.

Resolved Submitted: 09 Dec 2025
Disputed amount: €57,600
Safety Index 6.2 Below average
Our verdict No reaction

Ienabet Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 09 Dec 2025
Black points: 475
Disputed amount: €800
Safety Index 4.8 Low
Our verdict Player stopped responding

RioAce Casino - Player’s withdrawal limits are significantly delayed.

Closed Submitted: 09 Dec 2025
Disputed amount: €6,934
Safety Index 7.3 Above average
Our verdict Player stopped responding

Spinsy Casino - Player's withdrawal funds are delayed.

Closed Submitted: 09 Dec 2025
Disputed amount: €500
Safety Index 7.5 Above average
Our verdict Player stopped responding

Mega.Bet Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 09 Dec 2025
Disputed amount: €500
Safety Index 6.2 Below average
Our verdict Other

PlayJonny Casino - Player’s withdrawal is delayed due to verification issues.

Closed Submitted: 09 Dec 2025
Disputed amount: €500
Safety Index 6.7 Above average
Our verdict Case closed

Betandplay Casino - Player’s deposit is delayed.

Resolved Submitted: 09 Dec 2025
Disputed amount: €100
Safety Index 6.8 Above average
Our verdict Insufficient evidence from player

RoboCat Casino - Player's winnings are being delayed.

Closed Submitted: 09 Dec 2025
Disputed amount: €1,000
Safety Index 6.5 Above average
Show more complaints (+10)
Showing 9,311 - 9,320 of 42,819 complaints
1...931 932 933...4,282
Go to pageof 4,282 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.