The player from Greece has requested a withdrawal of 800 euros two weeks ago after making a total of 360 euros in deposits. Despite verifying his account and keeping it open, he receives repeated responses from live chat support to wait but has yet to see any progress on his withdrawal.
Ienabet Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for Casino Guru to reply
6d 23h 27m 15s
Ienabet Casino
Safety Index:Below averageCase summary
Discussion
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6 hours ago
Hello..I play in this casino and I have make 360euro deposits i play and I win 800eur..I verify my account and I ask withdrawal in 22/11/2025...I do not receive bonus.After some days i chat with live chat support and all time tell me to wait but nothing...My account is open as and my withdrawal is open...In live chat answer me always the same,to wait, but nothing Thank you
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52 minutes ago
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52 minutes ago
Dear souflis,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Are you able to check the status of your withdrawal request? Is it marked as pending or processed in your casino account?
- Could you please clarify whether you used the same payment method to deposit funds?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
