HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,191Opened896Unresolved5,378Resolved12,962Rejected21,955
Active filters: Casino:
Clear all filters
Sort
Our verdict Uncertain case

JackTop Casino - Player's withdrawal is delayed due to verification issues.

Unresolved Submitted: 23 Nov 2025
Black points: 73
Disputed amount: €150
Safety Index 3.2 Very low
Our verdict Case closed

FatPirate Casino - Player's winnings are being confiscated.

Resolved Submitted: 23 Nov 2025
Disputed amount: €5,179
Safety Index 7.5 Above average
Our verdict Player stopped responding

Olympusbet Casino - Player is facing withdrawal delays due to increased rollover requirements.

Closed Submitted: 23 Nov 2025
Disputed amount: €762
Safety Index 1.9 Very low
Our verdict Player stopped responding

Spinaro Casino - Player's deposit is missing.

Closed Submitted: 23 Nov 2025
Disputed amount: 1,400 kr
Safety Index 8.4 High
Our verdict Player stopped responding

RollXO Casino - Player faces winnings confiscation.

Closed Submitted: 23 Nov 2025
Disputed amount: A$11,500
Safety Index 8.7 High
Our verdict Player stopped responding

Casinova - Player’s withdrawal request is delayed and winnings are confiscated.

Closed Submitted: 23 Nov 2025
Disputed amount: €60,800
Safety Index 7.3 Above average
Our verdict No reaction policy

Aladdins Gold Casino - Player’s withdrawal is delayed and unprocessed.

Unresolved Submitted: 23 Nov 2025
Black points: 39
Disputed amount: £200
Safety Index 0.7 Very low
Our verdict Player stopped responding

31bet Casino - Player's account access is delayed.

Closed Submitted: 23 Nov 2025
Disputed amount: €750
Safety Index 7.1 Above average
Our verdict No reaction

EUWIN Casino - Player's account has been closed after winning.

Unresolved Submitted: 23 Nov 2025
Black points: 11,502
Disputed amount: 370,000 RM
Safety Index 2.5 Very low
Our verdict No reaction

Slots Charm Casino - Player's winnings have been confiscated.

Unresolved Submitted: 23 Nov 2025
Black points: 2,371
Disputed amount: €21,710
Safety Index 5.1 Below average
Show more complaints (+10)
Showing 7,701 - 7,710 of 41,191 complaints
1...770 771 772...4,120
Go to pageof 4,120 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.