HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,573Opened914Unresolved5,270Resolved12,748Rejected21,641
Active filters: Casino:
Clear all filters
Sort
Our verdict Failed self-exclusion

Spinplatinum Casino - Player's account closure request is ignored.

Unresolved Submitted: 27 Dec 2025
Black points: 294
Disputed amount: €500
Safety Index 2.3 Very low
Our verdict Case closed

Royals Tiger Casino - Player's account has been suspended and funds withheld.

Resolved Submitted: 27 Dec 2025
Disputed amount: €200
Safety Index 7.2 Above average
Our verdict Player stopped responding

Pribet Casino - Player's withdrawal is delayed and funds are diminishing.

Closed Submitted: 27 Dec 2025
Disputed amount: €160
Safety Index 0.4 Very low
Our verdict Case closed

OnLuck Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 27 Dec 2025
Disputed amount: €1,200
Safety Index 3.2 Very low
Our verdict Player stopped responding

Zoome Casino - Player’s withdrawal is delayed due to verification issues.

Closed Submitted: 27 Dec 2025
Disputed amount: C$300
Safety Index 8.8 High
Our verdict Player stopped responding

Mega.Bet Casino - Player’s winnings are confiscated.

Closed Submitted: 27 Dec 2025
Disputed amount: €3,280
Safety Index 2.8 Very low
Our verdict Uncertain case

Vera&John Casino JP - Player's withdrawal is delayed due to ongoing account verification.

Unresolved Submitted: 27 Dec 2025
Black points: 1,041
Disputed amount: 7,718 USD₮
Safety Index 5.6 Below average
Our verdict No reaction

Plae8 Casino - Player’s funds have been confiscated by a closed casino.

Unresolved Submitted: 27 Dec 2025
Black points: 243
Disputed amount: $357
Safety Index 1.1 Very low
Our verdict Player stopped responding

Blaze Spins Casino - Player's deposit is delayed.

Closed Submitted: 27 Dec 2025
Disputed amount: Ł0.35
Safety Index 8.1 High
Our verdict Case closed

OnlySpins Casino - Player's withdrawal is delayed.

Resolved Submitted: 27 Dec 2025
Disputed amount: €2,700
Safety Index 8.6 High
Show more complaints (+10)
Showing 6,141 - 6,150 of 40,573 complaints
1...614 615 616...4,058
Go to pageof 4,058 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.