HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,290Opened854Unresolved5,414Resolved13,014Rejected22,008
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

CasinoJoy - Player's account has not been closed as requested.

Closed Submitted: 23 Jan 2026
Disputed amount: £1,000
Safety Index 1.8 Very low
Our verdict No reaction

Betboss Casino - Player is facing delayed withdrawal.

Unresolved Submitted: 23 Jan 2026
Black points: 562
Disputed amount: €1,000
Safety Index 6.8 Above average
Our verdict Insufficient evidence from casino

Vera&John Casino JP - Player's account has been closed and funds confiscated.

Unresolved Submitted: 23 Jan 2026
Black points: 4,495
Disputed amount: 4,500 USD₮
Safety Index 5.6 Below average
Our verdict Other

Solcasino - Player's account has been closed with funds withheld.

Closed Submitted: 23 Jan 2026
Disputed amount: €288
Safety Index 8.2 High
Our verdict No reaction policy

Casino-X - Player’s account is closed but issues persist.

Unresolved Submitted: 23 Jan 2026
Black points: 142
Disputed amount: €1,400
Safety Index 3.5 Low
Our verdict Player stopped responding

Rich Gringo Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 Jan 2026
Disputed amount: €450
Safety Index 3.1 Very low
Our verdict Player stopped responding

Crowngold Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 Jan 2026
Disputed amount: C$700
Safety Index 7.3 Above average
Our verdict Case closed

Shuffle Casino - Player’s account has been suspended.

Resolved Submitted: 23 Jan 2026
Disputed amount: $480
Safety Index 4.8 Low
Our verdict Player stopped responding

Wyns Casino - Player's bonus is delayed.

Closed Submitted: 23 Jan 2026
Disputed amount: €200
Safety Index 8.6 High
Our verdict Player stopped responding

888 Casino Arabic - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 Jan 2026
Disputed amount: C$10,000
Safety Index 8.4 High
Show more complaints (+10)
Showing 6,151 - 6,160 of 41,290 complaints
1...615 616 617...4,129
Go to pageof 4,129 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.