HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,942Opened903Unresolved5,751Resolved13,616Rejected22,672
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Jet4bet Casino - Player's withdrawal is partially confiscated.

Closed Submitted: 06 Apr 2026
Disputed amount: A$1,280
Safety Index 7.7 Above average
Our verdict Case closed

Betwarts Casino - Player faces a reduced balance after bonus wager.

Resolved Submitted: 06 Apr 2026
Disputed amount: €7,000
Safety Index 6.8 Fresh casino
Our verdict Unjustified complaint

Granawin Casino - Player's withdrawal is blocked due to alleged irregularities.

Closed Submitted: 06 Apr 2026
Disputed amount: €1,940
Safety Index 6.8 Above average
Our verdict Other

Immerion Casino - Player’s withdrawal has been cancelled.

Closed Submitted: 06 Apr 2026
Disputed amount: 7,200 zł
Safety Index 8.5 High
Our verdict No reaction

247Bet Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 06 Apr 2026
Black points: 373
Disputed amount: €3,200
Safety Index 6.1 Below average
Our verdict Player stopped responding

Neon54 Casino - Player's account has not been closed.

Closed Submitted: 06 Apr 2026
Disputed amount: C$12,000
Safety Index 9.0 Very high
Our verdict Case closed

NV Casino - Player’s deposits are delayed.

Resolved Submitted: 06 Apr 2026
Disputed amount: €55
Safety Index 8.7 High
Our verdict No reaction policy

Mr. Thrills Casino - Player's withdrawal requests are delayed.

Unresolved Submitted: 06 Apr 2026
Black points: 86
Disputed amount: €700
Safety Index 0.5 Very low
Our verdict Case closed

NV Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 06 Apr 2026
Disputed amount: €3,100
Safety Index 8.7 High
Our verdict Player stopped responding

SpinShark Casino - Player claims that payment has been delayed.

Closed Submitted: 06 Apr 2026
Disputed amount: £567
Safety Index 2.7 Very low
Show more complaints (+10)
Showing 5,611 - 5,620 of 42,942 complaints
1...561 562 563...4,295
Go to pageof 4,295 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.