HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,041Opened752Unresolved5,594Resolved13,309Rejected22,386
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Mondcasino - Player's account balance has been confiscated.

Closed Submitted: 27 Mar 2026
Disputed amount: €7,000
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Coincasino.com - Player’s account has been closed with winnings confiscated.

Closed Submitted: 27 Mar 2026
Disputed amount: €4,800
Safety Index 5.4 Below average
Our verdict Player stopped responding

Lizaro Casino - Player’s withdrawal has been delayed.

Closed Submitted: 27 Mar 2026
Disputed amount: €400
Safety Index 1.7 Very low
Our verdict No reaction policy

WestAce Casino - Player faces delayed withdrawals and verification issues.

Unresolved Submitted: 27 Mar 2026
Black points: 1,602
Disputed amount: €17,000
Safety Index 3.4 Very low
Our verdict Other

Vegas Hero Casino - Player's withdrawal request has been delayed.

Closed Submitted: 27 Mar 2026
Disputed amount: €3,105
Safety Index 5.5 Below average
Our verdict Unjustified complaint

Goldbet Casino - Player requests refund after account closure.

Closed Submitted: 27 Mar 2026
Disputed amount: €118
Safety Index 4.2 Low
Our verdict Player stopped responding

Yay Bingo Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 27 Mar 2026
Disputed amount: $1,281
Safety Index 8.2 High
Our verdict Case closed

DivaSpin Casino - Player claims that payment has been delayed.

Resolved Submitted: 27 Mar 2026
Disputed amount: 1,500 CHF
Safety Index 7.0 Above average
Our verdict Player stopped responding

IviBet Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 27 Mar 2026
Disputed amount: 22,800 R$
Safety Index 7.0 Above average
Our verdict Player stopped responding

Bof Casino - Player's withdrawal is delayed.

Closed Submitted: 27 Mar 2026
Disputed amount: €2,080
Safety Index 6.4 Below average
Show more complaints (+10)
Showing 4,951 - 4,960 of 42,041 complaints
1...495 496 497...4,205
Go to pageof 4,205 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.