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Case closed Our verdict

Unjustified complaint

Disputed amount: 2,955 руб

Surf Casino - Player’s withdrawal was cancelled due to a multiple account accusation.

Surf Casino
Safety Index:Below average Submitted: 13 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,400

Spintropolis Casino - Player’s winnings were cancelled.

Spintropolis Casino
Safety Index:Very low Submitted: 13 Jan 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 146
Disputed amount: €1,200

No Account Casino - Player lost money due to a technical glitch.

No Account Casino
Safety Index:Very high Submitted: 13 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 178
Disputed amount: 5,500 ₴

HITLOTO Casino - Player’s withdrawal is delayed.

HITLOTO Casino
Safety Index:Very low Submitted: 13 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €7,300

Malina Casino - Player is unable to withdraw his winnings due to a problem with wire transfers.

Malina Casino
Safety Index:High Submitted: 13 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Dublinbet Casino - Player’s account was closed, but the player requires an overview of his deposits and withdrawals.

Dublinbet Casino
Safety Index:Below average Submitted: 13 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €11,000

Vegas Rush Casino - Player’s winnings were cancelled due to a breach of Bonus T&Cs.

Vegas Rush Casino
Safety Index:Low Submitted: 13 Jan 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 135
Disputed amount: $4,200

William Hill Casino - Player is having difficulties completing the KYC verification.

William Hill Casino
Safety Index:Above average Submitted: 12 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €79

TS (Times Square) Casino - Player claims that his request for a self-exclusion has been completely ignored, until he lost all his funds.

TS (Times Square) Casino
Safety Index:Very low Submitted: 12 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €7

22bet Casino - Player is experiencing withdrawal difficulties.

22bet Casino
Safety Index:Above average Submitted: 12 Jan 2020
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