Rated by 23 users
This review examines Casino Moons, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Casino Moons has an Above average Safety Index of 7.1, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Casino Moons review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casino Moons, we thoroughly read and reviewed the Terms and Conditions of Casino Moons. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Casino Moons is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Casino Moons is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Casino Moons has achieved a Safety Index of 7.1, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Casino Moons during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 6 complaints directly about this casino in our database, as well as 18 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,983 black points in total, out of which 661 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Casino Moons has a Bad User feedback score based on the 23 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
Casino Moons is in the ownership of Blacknote Entertainment Group Limited Casinos and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
To our knowledge, Casino Moons has not obtained a gambling license from any regulator.
Casino Moons supports 14 payment methods. This includes: Skrill, Neteller, Mastercard, VISA, Neosurf, American Express, Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Bitcoin Cash (BCH), TrueUSD (TUSD), Tron (TRX), Bank wire, Tether (USDT).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits | Win limits |
---|---|
EUR 4,000 per week | No win limit |
EUR 16,000 per month | |
USD 4,000 per week | |
USD 16,000 per month | |
CAD 4,000 per week | |
CAD 16,000 per month | |
AUD 4,000 per week | |
AUD 16,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Casino Moons are displayed in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Spanish | |||
German | |||
French |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Casino Moons, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Casino Moons as good.
Casino Moons gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other games.
The casino's game library includes titles from 6 providers. This includes Pragmatic Play, Betsoft Gaming, Wild Streak Gaming, Vivo Gaming, Octopus Gaming, Reel Kingdom.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Casino Moons in our database, and all offers are listed in the 'Bonuses' section.
Browse all bonuses offered by Casino Moons, including their no deposit bonus offers and first deposit welcome bonuses.
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