02/2023
02/2023
Casino Moons has been closed and no longer operates.
Our independent casino review team has taken a detailed look at Casino Moons in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Casino Moons achieved an Above average Safety Index of 7.0. It is a solid choice for players who care about fairness and safety. Proceed with reading our Casino Moons review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casino Moons, we thoroughly read and reviewed the Terms and Conditions of Casino Moons. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Based upon our estimates and collected information, we consider Casino Moons a big online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Casino Moons is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Casino Moons has achieved a Safety Index of 7.0, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Casino Moons during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 6 complaints directly about this casino in our database, as well as 18 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,983 black points in total, out of which 661 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 1 player review of Casino Moons so far. You may access the casino's user reviews in the User reviews section of this page.
Casino Moons is in the ownership of Blacknote Entertainment Group Limited Casinos and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
To our knowledge, Casino Moons has not obtained a gambling license from any regulator.
Casino Moons supports 14 payment methods. This includes: Skrill, Neteller, Mastercard, VISA, Neosurf, American Express, Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Bitcoin Cash (BCH), TrueUSD (TUSD), Tron (TRX), Bank wire, Tether (USDT).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 4,000 per week | No win limit |
| EUR 16,000 per month | |
| USD 4,000 per week | |
| USD 16,000 per month | |
| CAD 4,000 per week | |
| CAD 16,000 per month | |
| AUD 4,000 per week | |
| AUD 16,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Casino Moons are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
 |
| Spanish | |
|
|
| German | |
|
|
| French | |
|
|
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Casino Moons, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Casino Moons as good.
Casino Moons gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other games.
The casino's game library includes titles from 6 providers. This includes Pragmatic Play, Betsoft Gaming, Wild Streak Gaming, Vivo Gaming, Octopus Gaming, Reel Kingdom.
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 4 bonuses from Casino Moons in our database, which include:
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Moons. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
This is a place to share experience with Casino Moons. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Discuss anything related to Casino Moons with other players, share your opinion, or get answers to your questions.
![Casino Moons Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
