HomeOnline casinosCasino Planet Review

Casino Planet Review

avatarEndri K.
Last updated 03/2023
Safety Index
7.1
User feedbackNot enough data
1 reviews
avatarEndri K.
Last updated 03/2023

Casino closed

Casino Planet has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Good selection of games
  • Live dealer games are available
  • Wide range of currencies
  • Nice website
  • Players from some countries do not qualify for any bonuses
  • Withdrawal fees
  • Not all payment methods are available for all countries

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 9 Not Available: 6

Transaction limits

Withdrawal limits
$22,000
 per month
$5,500
 per week
Win limits
Unknown

Language options

Website
Available in 5 languages
EnglishGermanFinnishNorwegianSwedish
Live chat
Available in 5 languages
EnglishGermanFinnishNorwegianSwedish
Customer support:
Available in 5 languages
EnglishGermanFinnishNorwegianSwedish

Casino Planet Review

This review is all about getting a clear picture of Casino Planet. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Casino Planet has an Above average Safety Index that sits at 7.1, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Casino Planet review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Casino Planet

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Casino Planet, we have looked closely into the Terms and Conditions of Casino Planet and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Casino Planet is a big online casino based on our estimates or collected information. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature Casino Planet. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, Casino Planet has landed an Above average Safety Index of 7.1. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: Casino Planet is linked to 21 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Casino Planet. They resulted in a lower Safety Index than this casino would have without related casinos.

Terms and Conditions of Casino Planet

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Casino Planet during our review.

Player complaints regarding Casino Planet

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 0 complaints directly about this casino in our database, as well as 28 complaints about other casinos related to it. Because of these complaints, we've given this casino 7,632 black points in total, out of which 7,632 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Casino Planet

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, Casino Planet does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

Casino Planet is owned by Genesis Global Ltd., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

Casino Planet was licensed by regulatory authorities in these specific countries or geographic areas: Sweden (Spelinspektionen), United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

Payment options, withdrawal limits and win limits

Casino Planet supports 29 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Trustly Pay, PayPal, Euteller, Diners Club, American Express, Maestro, Neosurf, AstroPay, idebit, Bank transfer, ApplePay, Boku, eZeeWallet, Paytm, Pay N Play, Klarna, Jeton, Interac, Ecobanq, MiFinity, Google Pay, RuPay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 5,500 per week No win limit
EUR 22,000 per month
USD 5,500 per week
USD 22,000 per month
Unlimited in GBP
SEK 100,000 per day
SEK 250,000 per week
SEK 500,000 per month
NOK 55,000 per week
NOK 220,000 per month
CAD 5,500 per week
CAD 22,000 per month
INR 440,000 per week
INR 1,760,000 per month
ZAR 82,500 per week
ZAR 330,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Casino Planet can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes
Finnish Yes Yes Yes
Swedish Yes Yes Yes
Norwegian Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casino Planet, your account, withdrawals, or anything else. According to our tests and collected information, Casino Planet has a good customer support.

Casino Planet slots and casino games

Players can enjoy these types of casino games at Casino Planet: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Scratch cards, Other card games, Other games.

Casino games supplied by 14 game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Ezugi, Push Gaming, Wazdan, Skywind Group, Gamomat.

Bonuses and codes offered by Casino Planet

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 11 bonuses from Casino Planet:

  • 25% up to $400
  • 100% up to £100 and 200 extra spins
  • 200 EXTRA SPINS on Adventures of Doubloon Island
  • 50% up to 10,000 INR
  • 25% up to 5,000 INR
  • 25% up to 5,000 INR
  • 100 EXTRA SPINS on Book of Dead
  • 100% up to 10,000 INR and 20 extra spins
  • 100% up to $300 and 200 extra spins
  • 50% up to $400
  • 25% up to $400

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Genesis Global Ltd.
  • Established 2020
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Planet. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 21
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 9
  • Rejected 12
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      User reviews of Casino Planet

      This is a place to share experience with Casino Planet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 1 user

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 4 years ago
      AVOID AVOID AVOID I am shocked at any good reviews for this casino! Their withdrawal times are absolutely appalling, online chat are unable to do anything you can’t get through by telephone and they don’t answer emails!!!
      • None
      • Games
      • Casinoplanet
      • Withdrawal

      Casino Planet discussion

      Discuss anything related to Casino Planet with other players, share your opinion, or get answers to your questions.

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      We want players to understand gambling.
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