HomeOnline CasinosCasino Planet Review
Casino Planet Review

Casino closed

Casino Planet has been closed and no longer operates.

Browse recommended casinos
Genesis Global Ltd.
2020
> $5,000,000
OverviewUser reviews8Safety Index explainedDiscussion10

Casino closed

Casino Planet has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
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Casino Planet Review

Our independent casino review team has taken a detailed look at Casino Planet in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Casino Planet has an Above average Safety Index that sits at 6.9, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Casino Planet review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Casino Planet

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Casino Planet, we have looked closely into the Terms and Conditions of Casino Planet and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider Casino Planet a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature Casino Planet. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, Casino Planet has landed an Above average Safety Index of 6.9. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: Casino Planet is linked to 24 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Casino Planet. They resulted in a lower Safety Index than this casino would have without related casinos.

Terms and Conditions of Casino Planet

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Planet to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Casino Planet

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 0 complaints directly about this casino in our database, as well as 39 complaints about other casinos related to it. Because of these complaints, we've given this casino 12,876 black points in total, out of which 12,876 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Casino Planet

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 8 player reviews of Casino Planet so far, and the score is only determined after a casino has accumulated at least 15 reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

Casino Planet is owned by Genesis Global, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

Casino Planet was licensed by regulatory authorities in these specific countries or geographic areas: Sweden (Spelinspektionen), United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

Payment options, withdrawal limits and win limits

Casino Planet supports 31 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, Giropay, InstaDebit, Trustly, PayPal, EuTeller, Diners Club, American Express, Maestro, Neosurf, AstroPay, iDebit, Transferencia bancaria local, Easy EFT, Boku, eZeeWallet, Paytm, Pay N Play, Jeton, Interac, ApplePay, Ecobanq, MiFinity, Google Pay, RuPay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 5,500 per week No win limit
EUR 22,000 per month
USD 5,500 per week
USD 22,000 per month
Unlimited in GBP
SEK 100,000 per day
SEK 250,000 per week
SEK 500,000 per month
NOK 55,000 per week
NOK 220,000 per month
CAD 5,500 per week
CAD 22,000 per month
INR 440,000 per week
INR 1,760,000 per month
ZAR 82,500 per week
ZAR 330,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Casino Planet can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes
Finnish Yes Yes Yes
Swedish Yes Yes Yes
Norwegian Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casino Planet, your account, withdrawals, or anything else. According to our tests and collected information, Casino Planet has a good customer support.

Casino Planet slots and casino games

Players can enjoy these types of casino games at Casino Planet: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games.

Casino games supplied by 14 game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Ezugi, Push Gaming, Wazdan, Skywind Group, Gamomat.

Casino Planet bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 11 bonuses from Casino Planet, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated Casino Planet bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (14)

  • NetEnt
  • Apricot (Microgaming)
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
  • Push Gaming
  • Evolution Gaming
  • Play'n GO

Positives

  • Good selection of games
  • Live dealer games are available
  • Wide range of currencies
  • Nice website

Negatives

  • Players from some countries do not qualify for any bonuses
  • Withdrawal fees
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
Author & Guarantor: Endri Kaleshi Last updated: 11 Mar 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Casino Planet bonuses

Browse all bonuses offered by Casino Planet, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (8)

User reviews of Casino Planet

This is a place to share experience with Casino Planet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 2 years ago
Tricky dishonest bunch of thieving rats. Don’t trust this casino planet They will cheat you of a deposit by restricting accounts and then emptying out your account. They will never admit to blatant theft, but rather use excuses like 3rd party or linked accounts
  • There’s nothing positive about casino planet
  • Get fuxked
• 3 years ago
AVOID AVOID AVOID I am shocked at any good reviews for this casino! Their withdrawal times are absolutely appalling, online chat are unable to do anything you can’t get through by telephone and they don’t answer emails!!!
  • None
  • Games
  • Casinoplanet
  • Withdrawal
• 3 years ago
The worst casino out there.
As long as you play without a bonus, everything is fine. But as soon as you take advantage of the bonus you will be cheated and lied to as much as you can and at the expense of the player.
Here you can stick to all the rules and in the end you will still be lied to and betrayed.
Personally, I therefore advise everyone to register here if he or she wants to save himself a headache.
Genesis Global Limited casinos are and will remain the number 1 scammer in my opinion.
I will do bad advertising against you everywhere I can.
I am really nobody who is resentful, especially not when it is my fault, but you cheat honest people to fill your own pockets even more than they are already full.
With you, the saying Avarice is Geil has a completely different meaning.

  • Nothing at all
  • Everything. Cheat and lie to your customers.
Safety Index explained

Safety Index of Casino Planet explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Planet. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Complaints about Casino Planet and related casinos (211)

211All0Opened34Not solved82Solved95Rejected

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Discussion

Casino Planet Discussion

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Payment methods

Casino Planet payment methods

Not available in your country
  • Pay N Play
  • Currencies
    USD,CAD,EUR,GBP,AED,BGN,BHD,CNY,CZK,DKK,GEL,HRK,INR,ISK,KWD,MXN,NGN,NOK,NZD,PEN,PLN,QAR,RON,RUB,SAR,SEK,TRY,ZAR
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