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All42,264Opened789Unresolved5,628Resolved13,364Rejected22,483
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Our verdict Case closed

Spin Palace Casino - Player’s account has been blocked.

Resolved Submitted: 07 Apr 2020
Disputed amount: NZ$11,800
Safety Index 8.5 High
Our verdict Player stopped responding

i1scr Casino - Player’s struggling to access their account.

Closed Submitted: 07 Apr 2020
Disputed amount: 500 ฿
Safety Index 6.8 Above average
Our verdict Player stopped responding

Greenplay Casino - Player’s inquiring about account cancellation.

Closed Submitted: 06 Apr 2020
Disputed amount: $462.17 ARS
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Casoo Casino - Player’s account has been blocked after his wife opened another account under her name.

Closed Submitted: 06 Apr 2020
Disputed amount: €1,000
Safety Index 8.6 High
Our verdict No reaction policy

Wager Beat Casino - Player’s winnings from bonus play have been cancelled.

Unresolved Submitted: 06 Apr 2020
Black points: 8
Disputed amount: A$500
Safety Index 3.3 Very low
Our verdict Case closed

Winorama Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 06 Apr 2020
Disputed amount: €500
Safety Index 3.1 Very low
Our verdict No reaction policy

Ares Casino - Player’s experiencing difficulties receiving her refund.

Unresolved Submitted: 06 Apr 2020
Black points: 15
Disputed amount: £35
Safety Index 2.9 Very low
Our verdict Player stopped responding

Casino Adrenaline - Player has been accused of opening multiple accounts.

Closed Submitted: 06 Apr 2020
Disputed amount: 20 mBTC
Safety Index 8.2 High
Our verdict Player stopped responding

Chance Casino CZ - Player complains that he didn’t win anything.

Closed Submitted: 06 Apr 2020
Disputed amount: 100,000 Kč
Safety Index 9.1 Very high
Our verdict Player stopped responding

21Dukes Casino - Player is experiencing difficulties depositing and withdrawing his funds.

Closed Submitted: 05 Apr 2020
Disputed amount: €1,500
Safety Index 7.5 Above average
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