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All42,269Opened779Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Player stopped responding

StickyWilds Casino - Player’s withdrawal has been delayed.

Closed Submitted: 30 Dec 2020
Disputed amount: €4,400
Safety Index 6.2 Below average
Our verdict No reaction policy

Stay Lucky Casino - Player’s winnings have been confiscated due to the 30% maximum bet rule.

Unresolved Submitted: 30 Dec 2020
Black points: 426
Disputed amount: €5,000
Safety Index 2.0 Very low
Our verdict No reaction

Mr. James Casino - Player’s winnings have been confiscated due to the 30% maximum bet rule.

Unresolved Submitted: 30 Dec 2020
Black points: 749
Disputed amount: €2,000
Safety Index 3.1 Very low
Our verdict Case closed

StickyWilds Casino - Player’s struggling to verify his account.

Resolved Submitted: 30 Dec 2020
Disputed amount: €4,000
Safety Index 6.2 Below average
Our verdict Player stopped responding

BondiBet Casino - Player’s account has been blocked.

Closed Submitted: 30 Dec 2020
Disputed amount: 4,096 ﷼
Safety Index 5.6 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player has been asked to provide documents for additional verification.

Closed Submitted: 29 Dec 2020
Disputed amount: €15,000
Safety Index 9.8 Very high
Our verdict Case closed

V.Vegas Casino - Player’s attempts to close his account have been overlooked.

Resolved Submitted: 29 Dec 2020
Disputed amount: €1,200
Safety Index 9.8 Very high
Our verdict Other

Club Lounge Casino - Player isn’t able to play any games.

Closed Submitted: 29 Dec 2020
Disputed amount: €50
Safety Index 3.3 Very low
Our verdict Unjustified complaint

CasinoBordeaux - Player’s winnings have been confiscated due to the 30% maximum bet rule.

Closed Submitted: 29 Dec 2020
Disputed amount: €750
Safety Index 6.9 Above average
Our verdict Case closed

Betfred Casino - Player’s struggling to verify his account.

Resolved Submitted: 29 Dec 2020
Disputed amount: £11,000
Safety Index 9.8 Very high
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