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All41,196Opened898Unresolved5,378Resolved12,965Rejected21,955
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Our verdict Player stopped responding

Spin Million Casino - Player’s winnings have been confiscated.

Closed Submitted: 04 Jul 2020
Disputed amount: C$1,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Infinity Casino - Player’s winnings have been cancelled.

Closed Submitted: 04 Jul 2020
Disputed amount: A$10,000
Safety Index 5.5 Below average
Our verdict Case closed

Play24Bet Casino - Player’s request to self-exclude herself has been overlooked.

Resolved Submitted: 04 Jul 2020
Disputed amount: €1,800
Safety Index 2.4 Very low
Our verdict Unjustified complaint

Slot Wolf Casino - Player’s bonus winnings have been voided.

Closed Submitted: 04 Jul 2020
Disputed amount: €9,602
Safety Index 7.8 Above average
Our verdict Uncertain case

Casino765 - Player couldn’t complete bonus wagering.

Unresolved Submitted: 03 Jul 2020
Black points: 25
Disputed amount: €70
Safety Index 6.4 Below average
Our verdict Player stopped responding

The Sun Play Casino - Player’s withdrawal has been delayed.

Closed Submitted: 03 Jul 2020
Disputed amount: €3,000
Safety Index 9.2 Very high
Our verdict Player stopped responding

Joka Room Casino - Casino website is not loading properly.

Closed Submitted: 03 Jul 2020
Disputed amount: A$1,200
Safety Index 2.3 Very low
Our verdict Other

AllReels Casino - Player’s questioning the casino’s rating.

Closed Submitted: 03 Jul 2020
Disputed amount: 35,000 руб
Safety Index 9.3 Very high
Our verdict Player stopped responding

Winorama Casino - Player’s withdrawal has been delayed.

Closed Submitted: 03 Jul 2020
Disputed amount: €600
Safety Index 3.1 Very low
Our verdict No reaction policy

Casino Venetian - Player’s winnings weren’t credited.

Unresolved Submitted: 03 Jul 2020
Black points: 20
Disputed amount: €35
Safety Index 4.8 Low
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