Power Casino Review

Name: Power Casino Review
Item: Power Casino
Rating: 2.0

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2.0/10Safety Index Very low by Casino Guru

Power Casino Review

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Show company details

Owner Uberalta N.V. LLC

Established 2018

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (GCB)

OverviewUser reviews18Safety Index explainedDiscussion101

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Power Casino Review

This review examines Power Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Power Casino scored a Very low Safety Index of 2.0, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Carry on reading our Power Casino review to make an informed decision whether or not this casino is the right fit for you.

Fairness and safety of Power Casino

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Power Casino Terms and Conditions as part of our review of Power Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

According to our approximate calculation or collected information, Power Casino is a small to average-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

Based on our findings, no important casino blacklists feature Power Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, Power Casino has achieved a Safety Index of 2.0, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Terms and Conditions of Power Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Power Casino during our review.

Player complaints regarding Power Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 37,239 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Power Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Based on the 18 user reviews of Power Casino in our database, it has a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company information

Power Casino is owned by Uberalta N.V. LLC, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

Power Casino is licensed by Curaçao Gaming Control Board in Curaçao.

Payment options, withdrawal limits and win limits

Power Casino supports 25 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Moneta, Boleto Bancário, Bitcoin (BTC), Santander, CashtoCode, AdvCash, Jeton, Litecoin (LTC), Tether (USDT), Banco Azteca, OXXO, HSBC, BBVA, Scotiabank, SPEI, Dogecoin (DOGE), Ethereum (ETH), Bradesco, Accentpay.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
EUR 10,000 per week	No win limit
EUR 40,000 per month

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Power Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish			24/7
Portuguese
Russian			24/7
German			24/7
Finnish
Italian
Czech			24/7
French
Vietnamese
Hungarian
Polish
Turkish

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Power Casino, your account, withdrawals, or anything else. According to our tests and collected information, Power Casino has a good customer support.

Power Casino slots and casino games

Players can enjoy these types of casino games at Power Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Casino games supplied by 32 game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Amatic, ELK Studios, Evoplay, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Nucleus Gaming, Leap Gaming, Platipus, Kajot, Apollo Games, Mascot Gaming, Amusnet.

Bonuses and codes offered by Power Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 6 bonuses from Power Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated Power Casino bonuses page for more details about this casino's bonus offers.

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (13)

English customer support

All languages (5)

English live chat

All languages (5)

Game providers

Show all (32)

Positives

Good selection of games
24/7 Customer support
Simple and clean website design
Live dealer games are available

Negatives

Not all game providers are available for all countries
Not all payment methods are available for all currencies

Interesting facts

Small casino popular in Europe

Author: Matej Lawson Last updated: 03 Jul 2025 Anything incorrect or missing? Let me know

User reviews of Power Casino

This is a place to share experience with Power Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

RainT

Bronze

United States

• 3 years ago

Power Casino is probably the weakest casino I've ever gambled in. The personal account is pretty well-designed. You technically have a chance to win, but it's just how your luck will go. I failed to find any new slot machines, plus the welcome bonuses were kinda eh. But good enough to just spend an evening here, I guess

Nemokid

Diamond

Italy

• 3 years ago

ATTENTION DO NOT PLAY ON THIS CASINO !!!

AFTER MORE THAN A MONTH OF WAITING FOR THE PAYMENT OF ABOUT AUD 3,600.00 WINNING, MY GAME ACCOUNT WAS CLOSED AND THE WINNED UNLAWFULLY KEPT. THE CLAIM LEFT AT GAMING CURACAO WAS NOT VALID, WHICH DENIED THE EVIDENCE OF THE FACTS OR THAT THE CASINO AFTER RECEIVING 7 DEPOSITS FROM THE SUBSCRIBER, HAVING POSITIVELY CARRIED OUT THE KYC VERIFICATION AND WAITING FOR WINNING TIME NO DISPUTE, HAS CLOSED THE ACCOUNT PROPOSING TO RETURN THE SOLE DEPOSITS UNTIL MADE, FALSE STATING THAT ITALIAN PLAYERS WERE LIMITED TO PLAYING IN THEIR CASINO! I SENT TO THE GC TEST THROUGH SCEENSHOTS OF THE PAGES OF THEIR POWERCASINO.BET WEBSITE WHERE IT IS CLEAR THAT UNTIL APRIL 16, 2022 THE SAME ACCEPTED ITALIAN PLAYERS WITH LOTS OF BONUS WITH NO CLAIM DEPOSIT (THIS PAGE STILL UNSOLD AND REMAINED) WHICH I PLACE THE CONTENT. THE GC HAS GIVEN REASON TO THE CASINO 'DESPITE THE OFFENSE COMMITTED IS CLEAR, CASINO' WHICH HAS CHANGED THE ONLY PAGE RELATING TO RESTRICTIONS BY ENTERING ITALY ONLY A FEW DAYS AGO, AROUND APRIL 22, 2022. DISHONEST UNTIL ' LAST WITH THE COMPLICITY OF THOSE WHO SHOULD CHECK AND MAKE THE FAIR AND HONEST GAME RESPECTED!

UPDATE OF 25 APRIL 2022
STAY AWAY FROM THIS CASINO, DO NOT PAY SIGNIFICANT AMOUNTS WINNINGS WITH ILLEGAL JUSTIFICATIONS. IN THIS CASE, THE MINISTER OF JUSTICE OF CURACAO AS WELL AS THE PROSECUTOR OF THE ITALIAN REPUBLIC ARE IN THE PROCESS TO INTERVENE DIRECTLY.

UPDATE AT APRIL 10, 2022
THE ACCOUNT HAS BEEN BLOCKED AND MY MONEY WON UNLAWFULLY WITHHOLD. THE EMAIL SENT TO ME WAS WRITTEN WITH THE FEET, DEMONSTRATION THAT WHO IS BEHIND THE COMMUNICATIONS SHOULD TAKE AN ACCELERATED TYPING COURSE. IF THEY DO NOT PROVIDE THE PAYMENT OF HOW MUCH DUE WILL PASS BIG TROUBLE WITH THE SUBSCRIBED, DO NOT STOP HERE!

BEWARE OF THIS CASINO AS IT DOES NOT PAY THE WINNINGS ACHIEVED BY RESPECTING THEIR T & C's. I WAS WAITING FOR MORE THAN 14 DAYS AND YESTERDAY THEY OFFERED ME TO REFUND ONLY THE DEPOSITS MADE (7) IN FRONT OF THE PAYMENT OF THE REGULAR WIN ACQUIRED ON MARCH 22 OF ABOUT 3,500.00 AUD BECAUSE "THEY DO NOT WORK WITH PLAYERS RESIDING IN ITALY "!!! IF THEY DO NOT PAY, I WILL TAKE THE COURT OF JUTY OF CURACAO DIRECTLY AND ASK THE SUSPENSION OF THE ORO LICENSE FROM THE CURACAO EGAMING LICENSING PROVIDER FOR UNDUE APPROPRIATION OF THE WINNINGS AND ATTEMPT TO SCAM.

"Good morning Mr. Igor **********,
We thank you very much for your patience but after the opinion
of our law firm we are forced, in order to comply with the regulations in force, to cancel your winnings of 3351.54 AUD and return the total deposited by you of 609.89 AUD in Bitcoin (the same method you used for the deposit). This is because you are a resident of a country with which we do not work. We therefore kindly ask you to send us your Bitcoin wallet in order to proceed with the sending of 609.89 AUD.

Best regards
Powercasino.bet

Ticket: https://helpdesk.powercasino.bet/helpdesk/tickets/6228 "

https://helpdesk.powercasino.bet/en/support/solutions/articles/43000587362-which-counties-are-accepted-

Which counties are accepted?
Registration is available for players from any country, except: USA, UK, Czech Republic, France, Spain, Hungary, Malta, Netherlands, Aruba, St. Maarten, Australia, Statia, Slovakia, Iran, North Korea, Singapore, Saba and Curaçao .
Please note, the no deposit welcome bonus is not available for all countries. A list of countries eligible for no deposit welcome bonus can be found here.

PAST REVIEW
I deposited 7 (seven) times at this casino, in the end I managed to win about NZD 3,500.00, I requested the withdrawal 3 days ago having successfully completed the KYC procedure and respected all the terms and conditions imposed. The support cannot tell me exactly when the payment will be made even though they have written that the payments in most cases are instant. I emphasize how I asked for a withdrawal below 1600 NZD and another for a higher amount. I am amazed by the score that has been attributed to this casino as as you can see they tend not to pay in the terms they have declared. Apparently they wait at the 14-day limit to pay ... if they pay, despite their constant reassurances.

ATTENZIONE NON GIOCATE SU QUESTO CASINO!!!

DOPO OLTRE UN MESE DI ATTESA DEL PAGAMENTO DELLA VINCITA DI CIRCA 3.600,00 AUD, IL MIO CONTO GIOCO E' STATO CHIUSO E LA VINCITA TATTENUTA ILLECITAMENTE. NULLA E' VALSO IL RECLAMO PERSENTATO PRESSO LA GAMING CURACAO CHE HA NEGATO L'EVIDENZA DEI FATTI OVVERO CHE IL CASINO' DOPO AVER INCASSATO DAL SOTTOSCRITTO BEN 7 DEPOSITI, AVER EFFETTUATO POSITIVAMENTE LA VERIFICA KYC ED AVER ATTESO PER LUNGO TEMPO IL PAGAMENTO DELLA VINCITA SENZA ALCUNA CONTESTAZIONE, ABBIA CHIUSO IL CONTO PROPONENDOMI LA RESTITUZIONE DEI SOLI DEPOSITI SINO AD ALLORA EFFETTUATI, AFFERMANDO FALSAMENTE CHE I GIOCATORI ITALIANI ERANO LIMITATI A GIOCAER NEL LORO CASINO! HO INVIATO ALLA GC PROVA TRAMITE SCEENSHOTS DELLE PAGINE DEL LORO SITO POWERCASINO.BET DOVE SI EVINCE CHE FINO AL 16 DI APRILE 2022 LO STESSO ACCETTAVA I GIOCATORI ITALIANI CON TANTO DI BONUS SENZA DEPOSITO RECLAMABILE (TALE PAGINA ANCORA E' RIMASTA INVARIATA), PAGINA DI CUI POSTO I CONTENUTI. LA GC HA DATO RAGIONE AL CASINO' NONOSTANTE SIA CHIARO L'ILLECITO COMMESSO, CASINO' CHE HA PROVVEDUTO A MODIFICARE LA SOLA PAGINA RELATIVA ALLE RESTRIZIONI INSERENDO ANCHE L'ITALIA SOLAMENTE QUALCHE GIORNO FA, ATTORNO AL 22 DI APRILE 2022. DISONESTI FINO ALL'ULTIMO CON LA COMPLICITA' DI CHI DOREBBE CONTROLLARE E FAR RISPETTARE IL GIOCO LEALE ED ONESTO!

AGGIORNAMENTO DEL 25 APRILE 2022
STATE ALLA LARGA DA QUESTO CASINO', NON PAGA LE VINCITE DI IMPORTI RILEVANTI CON GIUSTIFICATIVI ILLEGITTIMI. NEL CASO DI SPECIE SONO IN PROCINTO DI FAR INTERVENIRE DIRETTAMENTE IL MINISTRO DELLA GIUSTIZIA DI CURACAO NONCHE' LA PROCURA DELLA REPUBBLICA ITALIANA.

AGGIORNAMENTO AL 10 APRILE 2022
IL CONTO E' STATO BLOCCATO ED I MIEI SOLDI VINTI TRATTENUTI ILLECITAMENTE. L'EMAIL INVIATAMI E' STATA SCRITTA CON I PIEDI, DIMOSTRAZIONE CHE CHI VI E' DIETRO LE COMUNICAZIONI DOVREBBE SEGUIRE UN CORSO ACCELERATO DI DATTILOGRAFIA. SE NON PROVVEDONO AL PAGAMENTO DI QUANTO DOVUTO PASSERANNO DEI GROSSI GUAI COL SOTTOSCRITTO, NON MI FERMO QUI!

ATTENZIONE A QUESTO CASINO IN QUANTO NON PAGA LE VINCITE CONSEGUITE RISPETTANDO I LORO T&C. HO ATTESO PER OLTRE 14 GIORNI ED IERI MI HANNO PROPOSTO IL RIMBORSO DEI SOLI DEPOSITI EFFETTUATI (7) A FRONTE DEL PAGAMENTO DELLA VINCITA REGOLARE CONSEGUITA IL 22 DI MARZO DI 3.500,00 AUD CIRCA IN QUANTO "LORO NON LAVORANO CON I GIOCATORI RESIDENTI IN ITALIA"!!! SE NON PAGANO FARO' INTERVENIRE DIRETTAMENTE LA CORTE DI GIUTIZIA DI CURACAO E CHIEDERO' LA SOSPENSIONE DELLA ORO LICENZA ALLA CURACAO EGAMING LICENSING PROVIDER PER APPROPRIAZIONE INDEBITA DELLE VINCITE E TENTATIVO DI TRUFFA.

"Buongiorno Sig. Igor **********,
La ringraziamo molto per la sua pazienza ma dopo il parere
del nostro studio legale siamo costretti, per rispettare le normative vigenti, ad annullare la sua vincita di 3351,54 AUD e restituirle il totale da lei depositato di 609.89 AUD in Bitcoin (stesso metodo da lei utilizzato per il deposito). Questo perché lei risulta residente in un paese con il quale noi non lavoriamo. Le chiediamo quindi gentilmente di inviarci il suo wallet Bitcoin per poter procedere all'invio di 609,89 AUD.

Distinti saluti
Powercasino.bet

Ticket: https://helpdesk.powercasino.bet/helpdesk/tickets/6228"

https://helpdesk.powercasino.bet/en/support/solutions/articles/43000587362-which-counties-are-accepted-

Which counties are accepted?
Registration is available for players from any country, except: USA, UK, Czech Republic, France, Spain, Hungary, Malta, Netherlands, Aruba, St. Maarten, Australia, Statia, Slovakia, Iran, North Korea, Singapore, Saba and Curaçao.
Please note, the no deposit welcome bonus is not available for all countries. A list of countries eligible for no deposit welcome bonus can be found here.

RECENSIONE PASSATA
Ho depositato per ben 7 (sette) volte in questo casinò, alla fine sono riuscito a vincere 3.500,00 NZD circa, ho richiesto il prelievo 3 giorni fa avendo positivamente effettuato la procedura KYC e rispettato tutti i termini e condizioni imposti. L'assistenza non sa dirmi esattamente quando verrà effettuato il pagamento nonostante abbiano scritto che i pagamenti nella maggior parte dei casi sono istantanei. Sottolineo come ho chiesto un prelievo al di sotto dei 1600 NZD ed un altro di importo superiore. Rimango esterefatto dal punteggio che è stato attribuito a questo casinò in quanto come si vede tendono a non pagare nei termini da loro stessi dichiarati. A quanto pare fanno attendere al limite dei 14 giorni per pagare... se pagano, nonostante le loro continue rassicurazioni.

EXCELLENT GRAPHICS OF THE PLATFORM
OTTIMA GRAFICA DELLA PIATTAFORMA

DO NOT PAY REGULARLY WINNINGS
NON PAGANO LE VINCITE CONSEGUITE REGOLARMENTE
DO NOT COMPLY WITH THEIR TERMS AND CONDITIONS
NON RISPETTANO I LORO TERMINI E CONDIZIONI
RUDE AND INADEQUATE ASSISTANCE
ASSISTENZA SCORTESE ED INADEGUATA
ATTEMPT TO REFUND DEPOSITS AFTER POSSIBLE WINNINGS
TENTANO DI RIMBORSARE I DEPOSITI DOPO EVENTUALI VINCITE

sanetti45

Bronze

Italy

• 3 years ago

A really bad experience. I start by trying to deposit 50 euros, I arrive at 160 with the slots and I decide to withdraw, I had never done it, the account is immediately blocked because they tell me they want to do some checks, so they begin to ask me for documents on documents, from most banal credit cards to identity card, continuing with with bills, households, residence certificate and so on; horrible experience which I do not recommend to anyone. I have been sending documents for a month but still nothing, every time there is something wrong and in the meantime they have my money, and it will probably end up that they will keep it. Plus the customer service is really poor, literally days to wait for a response, and the great thing is that most likely it won't do you any good but will help make you even more nervous. I hope to resolve but for now this is the situation, 100% not recommended

Ares1981

Gold

Austria

• 3 years ago

Here, too, the opinion of the users differs widely from the good reputation this casino gets from Casino.Guru!

High bonus but zero chance of winning
Hoher Bonus, aber null Chance auf Gewinn

Verification doesn't work
Verifizierung funktioniert nicht
Transaction fees have been added to the deposit
Trandaktionsgebühren wurden der Einzahlung hinzugefügt
Unable to delete bonus
Löschen des Bonus nicht möglich

Jojo1312

Unregistered user

Germany

• 3 years ago

Be careful at this casino when depositing by credit card.
Credit card payments are processed via Nigeria. My bank has therefore blocked my credit card.
The casino states that the reason for charging the card is to buy something for Theatrical Producers. The charge is in dollars and will be exchanged for your currency later.
So here they give a different reason for charging the credit card. Normally, the credit card should be charged with the merchant category code 7995 for gambling. Thus, the casino commits an offence by giving a different reason for charging the credit card.

There are two ways to make a deposit in the casino.
The first method is described above, and the second method is to purchase a virtual voucher from a provider in the Czech Republic when you enter your credit card details. The casino does not appear on the credit card statement, but a provider from Nigeria and a provider from the Czech Republic.

Be careful, the banks like to block the cards here!

Translated with www.DeepL.com/Translator (free version)

Few Paymentoptions

Geldwäsche

princy2020

Silver

India

• 4 years ago

As per casino guru mentioned 200%+125 free spin bonus,I take the link and screeshot to live chat and i ask to agant (name) Taisiya,i can eligible to this offer? they tell this words-The casino guru is our partner,if they have indicated something wrong on their website in your opinion,please indicate it, we will check and contact them to correct it. After i ask my offer tab showing 200%bonus in10 euro deposit can i eligible,agant was other link send me no deposit bonus not here you check your offer,simply why not tell this 200% bonus your eliglbel need to deposit10 euro thats it,sorry for this tell here,last i tell i am not depositing am leaving becuse of support agant not confirming 200% bonus elgible or not? anyway casino guru team please correct the first offer 200%125 FS that is not in this your partner casino.same this offer askgambler link also i given.

casino platform is good game provider good, and deposit option is good

customer support is not good behavians to small maount depositer customer qoury,
asper offer tab 10 euro agant forcing 20 euro , support agant not customer frindly for new player with sminimum depositer , qury answering taking long time

Power Casino

Hello, princy2020.

First of all, we're sorry for any inconvenience during the conversation with the support agent. We already talked with the support agent, and it won't happen again.

As for your question: according to our system, you registered with a promo link, that gives you a 200% Welcome bonus on your first deposit, and a 25 free spins Welcome gift. Unfortunately, the Welcome gift is available in limited amount of countries, and India is not in it. That gives you the 200% Welcome bonus on your first deposit of €10 or more (and 50% bonuses for the second and third deposits of €10 or more, that's a standard offer).

We have a promo with a 200% Welcome bonus for the first deposit and a 125 free spins bonus after the first deposit. This bonus has no country limitation, because it is not a gift, however that is not the link you're registered with.

Our promotional links are placed on our partners' websites, including this casino.guru website, and others, like slotcatalog and many more. The description of the promotional offer should be consistent with the promo link (e.g. the partner should not promise you 125 free spins in the description, while placing the link that gives 25 free spins after you register by this link). However, mistakes happen. If you registered with the link, that promised you 125 free spins after the first deposit, please, send us the link to the page, from which you got to our casino in the support chat or at [email protected], and we will check the issue.

Tompe02

Bronze

Finland

• 4 years ago

Very good and trustworthy casino, Since I started to play there I have never had any problems with them, cashouts are usually instants. And they have added so many good game providers in last 12 months. Bonus terms are very clear, you dont have to worry about that either. when you contact to live chat, you will almost immediately get a support agent to help you! there is nothing negative I could say about them! My favorite casino easily!!

Safety Index of Power Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Power Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.0/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Power Casino and related casinos

(21)

21All0Opened4Unresolved4Resolved13Rejected

Complaints directly about Power Casino

Our verdict Unreasonable excuse

The player's withdrawal is delayed.

The player's withdrawal is delayed for over 2 months. Unfortunately, the casino suddenly ceased operations and would not reply to us, so it was recommended that the player contact the relevant Licensing Authority and the complaint was closed as 'unresolved'.

Read moreRead less

Unresolved Submitted: 22 Nov 2022

Disputed amount: 270,000 Kč

Our verdict Unreasonable excuse

Player has not received his withdrawal.

The player from Argentina requested a withdrawal. The casino was closed while the withdrawal was still pending. Unfortunately, the casino suddenly ceased operations and would not reply to us, so it was recommended that the player contact the relevant Licensing Authority and the complaint was closed as 'unresolved'.

Read moreRead less

Unresolved Submitted: 22 Jun 2022

Disputed amount: $1,721

Our verdict Unreasonable excuse

The player's withdrawal is delayed.

The player's withdrawal is delayed for over 3 weeks. Unfortunately, the casino suddenly ceased operations and would not reply to us, so it was recommended that the player contact the relevant Licensing Authority and the complaint was closed as 'unresolved'.

Read moreRead less

Unresolved Submitted: 14 Jun 2022

Disputed amount: 5,800 CHF

Our verdict Unreasonable excuse

Player's withdrawal has been delayed.

The player from Belarus requested a withdrawal, but he later found out that he is not able to access the casino. Unfortunately, the casino suddenly ceased operations and would not reply to us, so it was recommended that the player contact the relevant Licensing Authority and the complaint was closed as 'unresolved'.

Read moreRead less

Unresolved Submitted: 09 Jun 2022

Disputed amount: €500

Our verdict Player stopped responding

Player's withdrawal has been delayed.

The player Mexico requested a withdrawal, but it hasn't been processed yet. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 19 May 2022

Disputed amount: Mex$1,000

Our verdict Unjustified complaint

Player's account has not been blocked.

The player’s attempts to close his account have been overlooked. His account was closed within 3 days after sending the self-exclusion request via email. Since the casino managed to block the player in a reasonable time period, we decided to reject this complaint.

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Closed Submitted: 21 Apr 2022

Disputed amount: €1,500

Our verdict Player stopped responding

Player’s withdrawal has been delayed.

The player from Italy is dissatisfied with the withdrawal process. The player was contacted by the casino and told that their winnings had been canceled as they had registered from a restricted country. The country wasn't listed as restricted and the player was able to register, deposit and play without issue. The casino would not reconsider its position and we found this to be against our fair gambling codex, so the complaint was closed as 'unresolved'. The casino requested that the complaint be reopened as the matter had since been resolved, but as we were unable to confirm this with the player the complaint was eventually rejected.

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Closed Submitted: 30 Mar 2022

Disputed amount: A$1,351.54

Our verdict Case closed

Player’s withdrawal has been delayed.

The player from Brazil is dissatisfied with the withdrawal process. The player confirmed he received his winnings, therefore we closed the complaint as resolved.

Resolved Submitted: 25 Feb 2022

Disputed amount: 4,000 R$

Our verdict Case closed