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All42,269Opened779Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Unjustified complaint

Winfest Casino - Player’s winnings have been confiscated.

Closed Submitted: 01 Jan 2021
Disputed amount: €2,000
Safety Index 8.7 High
Our verdict Player stopped responding

FruitKings Casino - Player complains that he didn’t win anything.

Closed Submitted: 01 Jan 2021
Disputed amount: £150
Safety Index 8.1 High
Our verdict Other

V.Vegas Casino - Player’s withdrawal has been cancelled.

Closed Submitted: 01 Jan 2021
Disputed amount: €400
Safety Index 9.8 Very high
Our verdict Case closed

Casino Heroes - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 31 Dec 2020
Disputed amount: €50
Safety Index 4.2 Low
Our verdict Case closed

MansionCasino - Player’s account has been blocked.

Resolved Submitted: 31 Dec 2020
Disputed amount: $700
Safety Index 9.2 Very high
Our verdict Case closed

CasinoMarriott - Player’s winnings have been reduced to x10 of the last deposit.

Resolved Submitted: 31 Dec 2020
Disputed amount: €250
Safety Index 3.8 Low
Our verdict Player stopped responding

Spartan Slots Casino - Player’s withdrawal has been delayed.

Closed Submitted: 31 Dec 2020
Disputed amount: €1,500
Safety Index 3.5 Low
Our verdict Player stopped responding

GoodWin Casino - Player is experiencing an undefined problem.

Closed Submitted: 31 Dec 2020
Disputed amount: €133
Safety Index 6.6 Above average
Our verdict Player stopped responding

Cosmoswin Casino - Player is experiencing withdrawal difficulties.

Closed Submitted: 30 Dec 2020
Disputed amount: $900
Safety Index 6.4 Below average
Our verdict Insufficient evidence from player

Replatz Casino - Player is enquiring help.

Closed Submitted: 30 Dec 2020
Disputed amount: €876,548
Safety Index 8.4 High
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