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All41,196Opened898Unresolved5,378Resolved12,965Rejected21,955
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Our verdict Player stopped responding

Bonza Spins Casino - Player’s struggling to complete KYC account verification.

Closed Submitted: 08 Jul 2020
Disputed amount: €3,009
Safety Index 2.8 Very low
Our verdict Player stopped responding

Hyperino Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 07 Jul 2020
Disputed amount: €40
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Spin Million Casino - Player’s struggling to withdraw her winnings.

Closed Submitted: 07 Jul 2020
Disputed amount: C$1,700
Safety Index 2.8 Very low
Our verdict Player stopped responding

Winner Casino - Player’s experiencing some problems with a bonus.

Closed Submitted: 07 Jul 2020
Disputed amount: Mex$1,300
Safety Index 6.5 Above average
Our verdict Player stopped responding

Jellybean Casino - Player’s bonus winnings have disappeared from her account.

Closed Submitted: 06 Jul 2020
Disputed amount: €450
Safety Index 4.5 Low
Our verdict Player stopped responding

Piggy Bang Casino - Player’s struggling to complete complex account verification.

Closed Submitted: 06 Jul 2020
Disputed amount: C$26,000
Safety Index 6.2 Below average
Our verdict Other

Casino SuperWins - Player has requested a refund.

Closed Submitted: 06 Jul 2020
Disputed amount: €30
Safety Index 4.7 Low
Our verdict Player stopped responding

SELECT.bet Casino - Player’s requests for self-exclusion have been overlooked.

Closed Submitted: 06 Jul 2020
Disputed amount: ??
Safety Index 1.2 Very low
Our verdict Unjustified complaint

SELECT.bet Casino - Player’s bonus winnings have been cancelled.

Closed Submitted: 06 Jul 2020
Disputed amount: C$3,000
Safety Index 1.2 Very low
Our verdict Case closed

Casino Moons - Player’s withdrawal has been delayed.

Resolved Submitted: 06 Jul 2020
Disputed amount: C$2,000
Safety Index 7.0 Above average
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