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Case closed Our verdict

Player stopped responding

Disputed amount: €1,798

Mr Bet Casino - Player’s trying to complete the KYC.

Mr Bet Casino
Safety Index:High Submitted: 20 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: €1,500

Vulkan Vegas Casino - Player would like to verify his account.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 20 Nov 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 343
Disputed amount: A$6,200

House Of Pokies Casino - Player is struggling to verify his account.

House Of Pokies Casino
Safety Index:Low Submitted: 20 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €30,000

VoodooDreams Casino - Player’s winnings were confiscated.

VoodooDreams Casino
Safety Index:Above average Submitted: 20 Nov 2020
Case closed Our verdict

Other

Disputed amount: £30

Casumo Casino - Player is struggling to verify his account.

Casumo Casino
Safety Index:Below average Submitted: 19 Nov 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 1132
Disputed amount: €41,000

Hyperino Casino - Player’s struggling to verify his account.

Hyperino Casino
Safety Index:Very high Submitted: 19 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$550

21Dukes Casino - Player’s account has been blocked.

21Dukes Casino
Safety Index:Above average Submitted: 19 Nov 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 642
Disputed amount: A$11,000

House Of Pokies Casino - Player’s struggling to withdraw her bonus winnings.

House Of Pokies Casino
Safety Index:Low Submitted: 19 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$2,000

21.com Casino - Casino website seemed to be offline.

21.com Casino
Safety Index:Very high Submitted: 19 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,967.81

Agent Spins Casino - Player’s winnings from the No Deposit bonus were capped.

Agent Spins Casino
Safety Index:Very low Submitted: 19 Nov 2020
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