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All39,369Opened869Not solved4,824Solved11,434Rejected22,242
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Case closed Our verdict

Player stopped responding

Disputed amount: €100

Gratorama Casino - Player seems to have difficulties with her withdrawal.

Gratorama Casino
Safety Index:Below average Submitted: 05 Oct 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 151
Disputed amount: A$1,000

GW Casino - Player’s winnings were voided.

GW Casino
Safety Index:Very low Submitted: 05 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 1,000 руб

Pin-Up Casino - Player received free spins, but important information was missing.

Pin-Up Casino
Safety Index:Very high Submitted: 04 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Casino Superlines - Player’s withdrawal was cancelled.

Casino Superlines
Safety Index:Very low Submitted: 04 Oct 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €340

Lucky Creek Casino - Player lost his winnings.

Lucky Creek Casino
Safety Index:Below average Submitted: 04 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$200

Planet 7 OZ Casino - Player’s account was blocked.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 03 Oct 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 81
Disputed amount: €1,826

Euromoon Casino - Player is worried his game history was altered.

Euromoon Casino
Safety Index:Very low Submitted: 03 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €2,130

Diamond Club VIP Casino - Player lost his winnings due to an unfair maximum bet rule.

Diamond Club VIP Casino
Safety Index:Very low Submitted: 03 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Paris VIP Casino - Player is unable to access his account.

Paris VIP Casino
Safety Index:Below average Submitted: 02 Oct 2019
Unresolved Our verdict

Justified complaint

Black points: 6,200
Disputed amount: €11,281.98

EatSleepBet Casino - Player’s account was suspended, and winnings confiscated.

EatSleepBet Casino
Safety Index:Very low Submitted: 02 Oct 2019
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