HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All39435Opened938Not solved5095Solved11034Rejected22368
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: A$100

Raging Bull Casino - Player is complaining about a very long withdrawal process.

Raging Bull Casino
Safety Index:Above average Submitted: 12 Oct 2019
Unresolved Our verdict

Failed self-exclusion

Black points: 1478
Disputed amount: €4,450

Spin Million Casino - Failed self-exclusion.

Spin Million Casino
Safety Index:Low Submitted: 12 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: R320,000

7 Reels Casino - Player cannot withdraw his winnings.

7 Reels Casino
Safety Index:High Submitted: 11 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 300 CHF

22bet Casino - Player cannot withdraw his winnings.

22bet Casino
Safety Index:Below average Submitted: 11 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €190

Win Unique Casino - Player is complaining about a problem with the withdrawal and unprofessional customer support.

Win Unique Casino
Safety Index:Very low Submitted: 11 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,300

Horus Casino - Player wishes to receive his winnings.

Horus Casino
Safety Index:Below average Submitted: 11 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €164

7 Gods Casino - Player is experiencing problems with withdrawal.

7 Gods Casino
Safety Index:High Submitted: 11 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: R1,500

Springbok Casino - Player’s withdrawal request was declined.

Springbok Casino
Safety Index:Below average Submitted: 11 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €49

Spicy Spins Casino - Player is not able to use the received bonus.

Spicy Spins Casino
Safety Index:Very low Submitted: 11 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: ??

Viking Slots Casino - Player is not able to open an account.

Viking Slots Casino
Safety Index:High Submitted: 11 Oct 2019
Show more complaints (+10)
Showing 39,261 - 39,270 of 39,435 complaints
1...3926 3927 3928...3944
Go to pageof 3,944 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news