Wallacebet Casino Review

The player from Sweden has requested a withdrawal six weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. After getting no response from the casino, complaint has been closed as unresolved.

The player from Germany has requested a self-exclusion. Unfortunately, the enquiry was ignored and he was able to reactivate the account. We did not receive any reply from the casino team, therefore the case was closed as 'unresolved'.

The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Germany was not able to play any games, so he requested a refund of his deposit. The player was contacted by the casino and instructed to make a withdrawal. The complaint was rejected because the player stopped responding to our messages and questions.

The player from Germany tried to withdraw his bonus winnings, but the casino accused him of breaching the Bonus T&Cs and confiscated all accumulated funds. We were forced to reject this complaint because the player focused only on sports betting.

The player from Netherlands has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player 'julien1231994' requested a withdrawal of €1,454.85 but it was not processed. The player had been verified and their account was being under investigation. As he received no reaction from the casino, the player filed a complaint to MADRE as well. The complaint was closed as unresolved.

The player from Germany accumulated their winnings with a bonus, however, the casino accused them of breaching the bonus T&Cs. We were forced to reject this complaint because the player only focused on sports betting.

The player from Germany was complaining about the lengthy verification process. Moreover, the player's winnings were confiscated. The complaint was temporarily closed as unresolved because it was reported to ADR, and we were waiting for the official results of its investigation. We reopened the complaint after being provided with the ADR's final decision. Although ADR decided in the favour of the player, the casino stopped responding and has not followed the instructions made by the authority while the complaint was open. Later, when the player contacted us regarding another and different issue in the casino, he confirmed that he received the disputed funds approximately 2 weeks after the complaint was closed as unresolved. The complaint is resolved.

The player from Austria has been experiencing difficulties withdrawing their winnings due to ongoing additional verification. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint.

The player complained about the casino requesting additional documents for verification, such as birth certificate and driver's license, depite the fact that the player had already been fully verified and he had provided his passport. The casino refused to cooperate with complaints.

The player from Germany is requesting a refund of funds which have been deposited from a restricted jurisdiction. After gathering all the necessary information we rejected this complaint us unjustified.

The player from Germany is facing delay in withdrawing their €172. They received an email from the casino stating that their request is under review by another department due to heavy workload. The complaint was resolved as the player received his money.

The player from Sweden is experiencing difficulties withdrawing her winnings due to ongoing verification. Even though we have not managed to receive any response from the casino, the player eventually received their withdrawals and the case is resolved.

The player from Germany had faced a delay in receiving a promised refund of €355.00 from Betsamigo due to a self-ban from a partner casino. Despite having been informed that the refund would take 1-2 days, the player hadn't received it. After discussing the situation with us, she had decided to wait for another day. Later, she confirmed that she had received the refund, and we had marked the complaint as resolved.

The player from Ireland has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Sweden is complaining about the casino requiring too many verification documents. After the player sent all the necessary documents, his account was verified and he received his winnings.

The player from the Netherlands was experiencing difficulties withdrawing his winnings due to ongoing verification. The player confirmed that his issue was resolved before we invited the casino to the thread. The complaint is resolved.

The player from Germany requested a withdrawal, but it hasn't been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Sweden has faced repeated attempts at verifying his account for withdrawal at Evobet, even after providing extensive identification proof. Despite getting verified, his last withdrawal request was canceled and he was again asked for a selfie verification. We tried to contact the casino, but before it replied, the player informed us that the case had already been solved, so we closed the complaint with "resolved" status.

The player from Italy requested a withdrawal, but it was canceled. The casino asked him to provide additional documents for verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Poland had his fully verified account suspended by the casino without any explanation. His withdrawal request, which was dated 28/03, had been pending and the casino had stopped communicating. The player had been involved in sports betting and hadn't had any active bonuses. The casino had responded to the player's email, stating that his withdrawal request was being reviewed and that his account had been closed in accordance with their terms and conditions. After a few weeks, the player reported that the casino had paid him, which resolved the issue.

The player from Sweden requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Lower Saxony submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Sweden is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany has requested a withdrawal one month prior to submitting this complaint and , unfortunately, winnings haven’t been received yet. We closed this complaint as "resolved" since the player informed us later about successfully getting his money.

The player from the Netherlands is experiencing difficulties withdrawing their winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy, who had previously created an account and deposited 30 Euros, had been unable to access his account as it seemed to have disappeared from the server. However, the issue was promptly resolved and the player confirmed this. Consequently, we marked the complaint as 'resolved' in our system.

The player from Canada had experienced delays with his withdrawal request of 492.75 from the online casino. Despite having successfully withdrawn funds in January 2024, his request was pending for two weeks without any updates or requests for additional documents. He confirmed that he had completed a full KYC verification and provided all necessary documents. The player did not use any bonus and played Live Blackjack and Sportsbook. After our intervention and communication with the casino, the player received his payment and decided to close his account. The issue had been successfully resolved.

The player from British Columbia has requested a withdrawal of CAD$1000 multiple times, but it has been continuously revoked for KYC. Despite having his KYC approved several times, the withdrawal remains in the queue to be processed as per a live chat agent. The complaint was resolved as the player got paid out.

The player from Mecklenburg-Western Pomerania has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Denmark won CAD 500 but the casino was continuously requesting additional documents for their deposit, despite having provided all possible documents from their Skrill account. We contacted the casino, but before it replied to our message, the player informed us about the successful verification of their account and receiving the winnings. We closed the complaint as resolved.

The player's account was under investigation for over 3 months without any update regarding it's status. The casino informed the player that upon completing the investigation, some of the player's bets had been voided but that they were now able to make a withdrawal. Upon receipt of all outstanding payments, the issue was resolved.

The player from the Netherlands has been blocked during the verification process. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the Netherlands has experienced a technical glitch. After cancelling a withdrawal, his winnings disappeared completely instead of showing up back in the balance. The player managed to sort the issue out with the casino’s support.

The player from Canada had experienced a delay in his withdrawal of 250 CAD from an online casino. The casino had advertised a 48-hour withdrawal process, but it had taken 13 days for the player to receive his money. The player had expressed dissatisfaction with the misleading information provided by the casino. The complaint had been resolved after the player confirmed receipt of his winnings.