Our biggest database of online casinos is possible thanks to Barbora, as well as other Casino Analysts, who read the terms and conditions and all the fine print and gather and update the casino details, so we always have the correct information at hand. Before that, Barbora studied at the Academy of...
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Barbora P.
Author
Barbora Pallas
Casino Analyst & Complaint Specialist
Our biggest database of online casinos is possible thanks to Barbora, as well as other Casino Analysts, who read the terms and conditions and all the fine print and gather and update the casino details, so we always have the correct information at hand. Before that, Barbora studied at the Academy of...
For this review, our independent casino review team put Slotvibe Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Our review gave Slotvibe Casino an Above average Safety Index of 7.4. It is a fair choice, but better options are available. Carry on reading our Slotvibe Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Slotvibe Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Slotvibe Casino Terms and Conditions as part of our review of Slotvibe Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Slotvibe Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature Slotvibe Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Slotvibe Casino has landed an Above average Safety Index of 7.4. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Terms and Conditions of Slotvibe Casino evaluated
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Slotvibe Casino during our review.
Slotvibe Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 701 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Slotvibe Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
The user satisfaction feedback of Slotvibe Casino shared by 18 users has resulted in a Good User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company information
Slotvibe Casino is owned by Dama N.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Slotvibe Casino was licensed by regulatory authorities in these specific countries or geographic areas: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Slotvibe Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Russian
24/7
German
24/7
Finnish
24/7
Norwegian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Slotvibe Casino, your account, withdrawals, or anything else. According to our tests and collected information, Slotvibe Casino has a good customer support.
Slotvibe Casino casino games and slots
Players can enjoy these types of casino games at Slotvibe Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 70 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, iSoftBet, Amatic, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Smartsoft Gaming, Platipus, Slotopia, Wizard games, Amigo Gaming, Backseat Gaming, Mancala Gaming, Spribe, TrueLab Games, Reevo, Mascot Gaming, SlotMill, Onlyplay, Amusnet, VoltEnt, Gamebeat, Slot Factory, Koala Games, Fugaso, Skywind Group, Iconic21 (BETER Live), AvatarUX, Retro Gaming, Gamzix, 3 Oaks Gaming, 1spin4win, Kalamba Games, Zillion Games, Popiplay, CT Interactive, Apparat Gaming, Games Global, Winfinity, Vibra Gaming, Hacksaw Gaming, Netgame, Ruby Play, Tornado Games, Ka Gaming.
Slotvibe Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 7 bonuses from Slotvibe Casino:
20 FREE SPINS on TrueLab Games
200% up to €500
140% up to $1,000 and up to 150 extra spins
100% up to $250
100% up to $350 and 10 extra spins
100% up to $500 and 25 extra spins
180 EXTRA SPINS ($0.1/each)
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Dama N.V.
Operator
Dama N.V.
Established
2021
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slotvibe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Slotvibe Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
This is a place to share experience with Slotvibe Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 18 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 9 months ago
So far so good with this casino. I received a welcome bonus that somehow immediately expire,. when I told them what happened, they fixed it very quickly and issued the bonus.
A decent amount of providers and games on here. What was most fun was playing some of the old school slots that you don't find available on many casinos so that will keep me returning to this casino on it's own merit.
Cleared the bonus wager, just waiting for the cash out. Don't expect to have any issues with it being a Dama NV brand
Good promotional offers
Decent number of slots
Responsive Customer Support
• 9 months ago
UPDATED --- I did in fact receive my $75 cashout. It took about 6 days after uploading identity documents and I guess I was a bit hasty with my complaint. I didn't know that first withdrawal can supposedly take up to 2 weeks - So keeping that in mind, only 6 days for first withdrawal seems pretty fast. Just hoping the next ones are a bit faster! Disregard my bitchy review! These guys are legit and DO PAY.
WILL NOT PAY ME MY WINNINGS
I used a no deposit bonus and won $75, the max cashout stated in the terms. Completed the 40x wagering. When trying to withdraw my funds, I was told I needed to make some sort of confirmation deposit of "At least 20EUR and playthrough 3x". I asked 3 times in the live chat whether this would be the last requirement to withdraw the no deposit winnings - I was told repeatedly "Yes, once you've played through 20EUR you will be able to withdraw your money". I played through the 20EUR, made a withdrawal request which was promptly declined. When I asked live chat, they said I need to upload ID verification documents... Despite being told this wasn't going to be required.
I complied immediately, sent the requested documents. I was told they have been approved and my withdrawal will be processed "once the finance team approves it". That was September 10th and my withdrawal is still pending.
Live chat informed me 'it wont take long'. I asked the expected timeframe and they can't give you anything other than "it's up to the finance team". They repeatedly tell me I will receive my funds but I'm yet to see anything.
I informed the live chat rep before depositing that this 20EUR deposit was the last of my funds and I can not afford to be messed around with additional steps and time to wait for the money, and I would only proceed with the deposit if they could confirm and guarantee a withdrawal and that was the last step required. They said 'Yes, once you've played through 20EUR your withdrawal will be approved'.
This was a lie, as my withdrawal is still pending. They will lie about anything they can to get you to hand over money - but once they've got your money, they just avoid paying you, they don't keep you up to date, haven't requested any additional documents. Not sure why there are reviews here saying they pay out 'immediately' or 'within minutes'. That is a lie. They don't even know when they will pay you - They just say 'its the finance teams job'. If you ask to speak to the finance team, they say that is not possible.
Scam casino. So much for Dama N.V being reputable. Will happily update this review if I ever receive my withdrawal but at this point I believe this is just another scam casino. All too familiar scam process that I've dealt with a good handful of times now, it's playing out exactly the same as all the obvious known scam casinos.
Don't hold your breath waiting for a withdrawal from these guys. They're hoping people will give up on their tedious withdrawal process and just stop asking. I'm not going to stop until they either directly decline or approve.
Very friendly customer support despite my being rude and accusing them of being a scam casino :/
Good promotions, good choice of games
They DO actually payout
Customer support assured me that after i deposited $20EUR I would be able to withdraw my money- This was prior to KYC on my account and was untrue. After depositing it took 5 days to get my cashout, which I hope is only because first withdrawal
• 1 year ago
I had a very good experience in this casino. I only made a small deposit and used the welcome bonus. I was shocked at first when I saw that you had to wager the bonus 80 times but it wasn't a problem at all. I was able to quickly play my way up to 3000 euros and withdraw 2400. I will definitely come more often. This was one of the best experiences I've had in 5 years of playing online casino.
Ich hatte sehr gute Erfahrungen in diesem Casino ich habe nur eine kleine Einzahlung getätigt und den willkommen Bonus genutzt da hatte ich erst einen Schock wie ich gesehen habe das man den Bonus 80 mal setzen muss aber es war gar kein proplem ich konnte mich schnell auf 3000 Euro hoch spielen und so 2400 auszahlen ich werde definitiv öfter kommen das war bis jetzt eine der besten Erfahrungen die ich hatte in 5 Jahren online Casino spielen
Many games
Viele spiele
Fast verification
Schnelle vertifizirung
5000 payout if you use the welcome bonus is ok
5000 Auszahlung wenn man den willkommen Bonus nutz ist ok
Welcome Bonus turnover 80 x
Willkommen Bonus umsatz 80 x
• 1 year ago
One of the worst casinos out there, I had a very unpleasant case with them when I deposited 4000 nok and the amount debicted from my bank and didn't added to my gaming account. The live chat was saying to wait, the next day an agent was saying it will come back to your bank in maximum 3 business days, nothing just excuses, I provided all necessary proofs they were asking, they claimed technical problems with the provider although I don't care, I sm still waiting response, in general a bad casino, rude support, pure bonuses, very low rtp
Eady to navigate
Deposits don't going on players account but your bank is getting charged
Very low rtp
Rude customer support without knowledge
Slotvibe Casino
We are terribly sorry to hear about the deposit issues, technicalities like this can be immensely frustrating and we apologise for that.
We have checked and seen that according to our system log, a deposit limits issue was resolved and your money was credited! We are thrilled that we have managed to sort out the issue, but we do apologize for the wait ! Please send us your username so we can keep a close eye on your account and ensure that the rest of your experience at SlotVibe is nothing short of extraordinary!
Kind regards, The Slotvibe Team
• 2 years ago
A good project for me. I don’t like to judge by winnings, so I’ll tell you about my experience. After registering, I used all the deposit bonuses. managed to win a couple of times. The deposit used cryptocurrency, very convenient. I only contacted the chat to check my documents. Everything was done quickly.
• 2 years ago
Very professional casino offers a wide selection of games. The payouts are processed quickly and you will have the money in your account in just a few hours.
Sehr professionelles Casino bietet große Auswahl an Spiele. Die Auszahlungen werden Rasch bearbeitet und in wenigen Stunden hast du Das Geld am Konto.
Fast payouts
Schnelle Auszahlungen
Large selection of games
Große Auswahl von Spielen
VIP programs and bonuses can be much better
VIP Program sowie Bonuses können viel besser sein
Slotvibe Casino
Hi Jaafar,
Many thanks for the great review and feedback. We pride ourselves on our quick payouts and top customer support.
Please make sure that you are opted in to receive bonuses as we regularly send these out via email. Please follow our social media accounts for exclusive offers and giveaways that are not offered on site.
• 2 years ago
Numerous slot games are available for playing. The customer support is exceptionally friendly and responsive, while the withdrawal process is swift, and the payout limits are favorable.
I've been without my bonus for several months, and I've never received any promotional or bonus-related emails. There seems to be no eligibility for me to receive a bonus for any given reason.
Numerous slot games are available for playing. The customer support is exceptionally friendly and responsive, while the withdrawal process is swift, and the payout limits are favorable.
I've been without my bonus for several months, and I've never received any promotional or bonus-related emails. There seems to be no eligibility for me to receive a bonus for any given reason.
Slotvibe Casino
Thank you very much for your kind words.
We are happy that you are having a good time with us.
We will take a look at your account to establish why you did not receive your bonus and will arrange for support to contact you.
We are also pleased to let you know there are plenty of bonuses coming in 2024!
Happy New Year.
The SlotVibe Team
• 2 years ago
I have to be honest in my opinion, I believe that slotvibe has a lot to improve... but it is a pleasant platform to browse... I hope the right time comes to make a withdrawal and not have any problems like I haven't had in any other c the free bonuses I received... I hope they get better and better... because their players need trust and that only slotvibe can provide, thank you
Tenho que ser sincera na minha opinião, acredito que a slotvibe tem mto a melhorar... mas é uma plataforma agradável de navegar... espero chegar o momento certo de fazer um saque e N ter problemas assim como N tive em nenhum outro c os bônus gratuitos que recebi... espero que melhorem cada vez mais... pois seus jogadores precisam de confiança e isso somente a slotvibe pode fornecer obrigada
Slotvibe Casino
Thank you for your honest review.
We pride ourselves on our timely pay-outs.
Please do not hesitate to get in contact with our support team should you need assistance.
Best wishes and a Happy New Year.
The SlotVibe Team
• 2 years ago
There is no doubt that I used FS 50 times with no deposit required and won more than 4000 yen, but when I returned to the top page after 50 times, only 8 yen was reflected in my wallet, and even when I contacted the management, nothing was resolved. .
We are very sorry that you have not had the best experience whilst playing at SlotVibe.
Could we request the email address associated with your account so we can look into this for you.
Many thanks,
The SlotVibe Team
• 2 years ago
Live chat very fast and friendly! Deposited 4 times with bonus and lost very quickly, not even 30% wagered! Very boring with no chance of scatters in every game! No matter which provider or game! Unfortunately the entertainment value was enough to make you fall asleep!!!
Live Chat sehr schnell und Freundlich! 4 mal mit Bonus Eingezahlt und sehr Schnell Verloren, nicht mal 30% Umgesetzt! Sehr Langweilig bei jedem Spiel keine Chance auf Scatter! Egal bei Welchem Anbieter oder Spiel! Unterhaltungswert war leider zum Einschlafen!!!
Nice casino site
Schöne Casinoseite
Many games
Viele Spiele
Friendly, fast live chat
Freundlicher schneller Live Chat
Verified quickly
Schnell Verifiziert
No free spins no matter what game
Keine Freispiele egal bei welchem Spiel
Gaming experience Boring
Spielerlebnis Langweilig
No chance of converting 30%
Keine Chance Umzusetzen 30%
Every provider and game has the same process
Jeder Anbieter und Spiel der Gleiche Abblauf
Slotvibe Casino
Hi Ferenzano,
Many thanks for taking the time to review our site.
We take constructive feedback very seriously and will pass this on to the wider team.
Hope to see you again soon.
The SlotVibe Team
• 2 years ago
This casino is incredible. Fast payouts, good range of games, really good bonuses and exceptionally great customer service. It is quite literally everything you want when looking for somewhere to play. 10/10 recommend. No Lie, but this is easily the best casino I’ve played at.
Withdrawals
Customer service
Bonuses
Variety
Ease of website navigation
Slotvibe Casino
Wow, Joshua113!
What an AMAZING review! :DDD Thank you so much for the time you took to leave us such nice words and feedback. We are beyond delighted to know you are enjoying yourself so much at SlotVibe. Arribaaa!
Keep an eye on your inbox and on our website as there are tons of surprises coming, all to make the experience of players like you memorable.
Stay happy spinning and winning and see you at the casino!
The SlotVibe Team
• 2 years ago
Great casino with great selection of games from many providers fast verification and withdrawals.. unfortunately not many bonuses if you are on winning streaks. Good luck all!
Great selection of games
Nothing so far
Slotvibe Casino
Helloooo, Boss78!
Whoop whoop, we're so happy to know you're enjoying your SlotVibe experience. That is what we work every day for. :D
Games' variety is our middle name and more is coming so that players like you are spoiled for choice.
With regards to bonuses, we regularly offer bonuses to players who are winning, but please let us know what else we can do for you? Let us know what your email address is and we can check your account and prepare a tailor-made offer just for you. How does that sound?
We wish you a fun journey with our casino at all times. Should you have any questions, never hesitate to contact us. We're available 24/7 in several languages.
See you at the casino! The SlotVibe Team
• 3 years ago
Casino is impeccable and reliable. I deposited 150 euros without a bonus and paid out 430 euros. There is money in my Mifinity account. Verification and payout are very fast as usual. Live support is always available and happy to help.
Dama NV Casinos are the best.
I can only recommend. 5 Stars!!!
Mehmet
Casino ist tadellos und zuverlässig. Ich habe 150 Euro ohne Bonus eingezahlt und 430 Euro ausgezahlt. Geld ist da auf mein Mifinity Konto. Verifizierung und Auszahlung sind wie gewöhnt sehr schnell. Live Support ist immer verfügbar und hilft gerne.
Dama N.V Casinos sind die beste.
Ich kann nur empfehlen. 5 Sterne!!!
Mehmet
Customer service available around the clock
Der Kundenservice rund um die Uhr im Einsatz
Numerous game providers
Zahlreiche Spielanbieter
Verification and withdrawal in 15 minutes.
Verifizierung und Auszahlung in 15 Minuten.
Slotvibe Casino
Awwww Suluboya, what a wonderful review and what a great way to start the week! We are super happy to know that you're enjoying SlotVibe so much and will always keep on working to make it better every day.
Keep an eye on your inbox and/or log in regularly to your account as our birthday is coming and we are preparing tons of surprises for players like you.
Have a wonderful day and see you at the casino!
The SlotVibe Team
• 3 years ago
After joining this casino I had to give it a good review. I wasn't disappointed...the website runs smoothly and it was actually fun to play. Customer service and emails are very responsive. Fast payout after verification process.
Slotvibe Casino
Hello, Roberta.
Thank you so much for such a lovely review. We are so happy to know you're enjoying it with us, having fun, and winning! :D
We are always hard at work to bring players like you all the best to improve their gaming experience. Have you tried our Jackpots yet? We launched them earlier this week, you must try them.
Keep an eye on your inbox too as we regularly email players to let them know what fantastic promos they qualify for.
See you at the casino!
The SlotVibe Team
• 3 years ago
Having had a lot of bad luck at other casinos with withdrawal processes etc I was lucky enough to have a win. Slotvibe processed both verification and withdrawals fast! As a player if you deposit funds, you want to know that getting your money out is just as easy.
fast withdrawals
Fast verification
Excellent support
Slotvibe Casino
Hellooo, Emma! Thank you so much for sharing your positive experience with us. :D We are delighted to know you're having such a great time winning, withdrawing, and having fun. Stay tuned, for there are lots of new features and promos coming soon that will make your experience even better. :DD See you at the casino! The SlotVibe Team
• 3 years ago
only one star problem is , if you win , u will have vert long verification process with skype verification. if you need problems like that , you can try
i want to answer to slotvibe agent, you can check my account, but i think 100% this do not help ( i loggined with email marratik72@gmail.com) . After i asked tou suport with email : "anatolii venher Wed, 09/21/22 7:47 am
i need to install skype on my laptop or we can make call with phone ?
trešd., 2022. g. 21. sept., plkst. 03:58 — lietotājs SlotVibe Casino" You do not answer.
Also everyone user need to know, if you win at slotvibe you will have a lot of verification problems.
bonus system ( but nothing special, bonuses like everywhere)
do not withdraw money, more than week passed, now wait for skype verification after send all document :)
Slotvibe Casino
Hello Marratik72,
We are sorry to hear that you are facing this issue at SlotVibe. Please let us know here what your username at the casino is so that we can track your withdrawal and find out exactly what is happening.
Thank you so much for your patience.
Kind regards, The SlotVibe Team
• 3 years ago
Giving bonuses according to the satisfaction of the manager I didn't get any bonuses and emails. He said that only based on the manager's decision satisfaction.
thank you for the advice I have sent many emails to such emails but got no response, don't know why send it when you don't care about the members.
cause i requested an appointment and he can't give it he said my account can't get bonus anymore i don't understand i asked in live chat he can't give an answer he told me to email To the manager, I sent it and did not receive a reply.
Slotvibe Casino
Hi Anoulack,
We are so sorry to hear you have had a bad experience with us.
Please can you send us an email at lola@slotvibe.com with your registered email account so that we can look into this for you?
We look forward to hearing from you.
Regards The SlotVibe Team
• 4 years ago
Really friendly and fair customer service. Quick answer to my complaint. One of the few casinos that acts generously.
Slotvibe Casino
Hi Henmah
Thank you so much for taking the time to write us such an amazing review! We really appreciate it.
Regards The SlotVibe Team
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