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All42,271Opened780Unresolved5,628Resolved13,371Rejected22,492
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Our verdict Unjustified complaint

Rich Casino - Player’s winnings have been capped.

Closed Submitted: 10 May 2021
Disputed amount: €2,500
Safety Index 6.9 Above average
Our verdict Unjustified complaint

Platincasino UK - Player’s criticizing a complicated verification process.

Closed Submitted: 09 May 2021
Disputed amount: £989
Safety Index 9.2 Very high
Our verdict Other

MillionVegas Casino - Player’s winnings have been cancelled.

Closed Submitted: 09 May 2021
Disputed amount: €334.04
Safety Index 3.4 Very low
Our verdict Case closed

V.Vegas Casino - Player’s struggling to withdraw her winnings.

Resolved Submitted: 09 May 2021
Disputed amount: 252.55 R$
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Play Fortuna Casino - Player’s criticizing false advertisement of bonus.

Closed Submitted: 08 May 2021
Disputed amount: €250
Safety Index 9.2 Very high
Our verdict Case closed

CasinoWin.bet - Player’s withdrawal has been delayed.

Resolved Submitted: 08 May 2021
Disputed amount: €200
Safety Index 2.9 Very low
Our verdict No reaction

FireSlots Casino - Player’s bonus winnings have been capped.

Unresolved Submitted: 08 May 2021
Black points: 179
Disputed amount: €1,900
Safety Index 2.8 Very low
Our verdict Unjustified complaint

PachiPachi Casino - Player is struggling to withdraw their bonus winnings.

Closed Submitted: 08 May 2021
Disputed amount: ¥16,000
Safety Index 6.4 Below average
Our verdict Case closed

Casino Planet - Player’s experiencing difficulties withdrawing his winnings.

Resolved Submitted: 08 May 2021
Disputed amount: 27,550 INR
Safety Index 7.0 Above average
Our verdict Case closed

King Johnnie Casino - Player’s criticizing false advertisement of bonus.

Resolved Submitted: 08 May 2021
Disputed amount: ??
Safety Index 7.2 Above average
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