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All40,711Opened885Unresolved5,287Resolved12,801Rejected21,738
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Our verdict Uncertain case

Snabbis Casino - Player’s account has been blocked.

Unresolved Submitted: 10 Aug 2020
Black points: 1,552
Disputed amount: €15,896
Safety Index 6.3 Below average
Our verdict Other

W138 Casino - Player’s winnings have been voided.

Closed Submitted: 10 Aug 2020
Disputed amount: 6,108 RM
Safety Index 0.8 Very low
Our verdict Unjustified complaint

ZARbet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 10 Aug 2020
Disputed amount: R1,400
Safety Index 8.3 High
Our verdict Player stopped responding

Iron Joker Casino - Player’s complaining about the welcome bonus.

Closed Submitted: 10 Aug 2020
Disputed amount: €4
Safety Index 8.0 High
Our verdict Case closed

Big Bola Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 10 Aug 2020
Disputed amount: Mex$500
Safety Index 7.7 Above average
Our verdict Unjustified complaint

Four Crowns Casino - Player’s complaining that she could deposit using a 3rd party card.

Closed Submitted: 10 Aug 2020
Disputed amount: £75
Safety Index 0.2 Very low
Our verdict Player stopped responding

Fortune Clock Casino - Player’s winnings from bonus have been cancelled.

Closed Submitted: 10 Aug 2020
Disputed amount: €3,000
Safety Index 5.2 Below average
Our verdict Case closed

Mad Money Casino - Player’s withdrawal has been delayed for two months.

Resolved Submitted: 09 Aug 2020
Disputed amount: €10
Safety Index 5.9 Below average
Our verdict Player stopped responding

Casoo Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 09 Aug 2020
Disputed amount: €20
Safety Index 8.6 High
Our verdict Player stopped responding

Joka Room Casino - Part of player’s balance has disappeared.

Closed Submitted: 09 Aug 2020
Disputed amount: A$4,000
Safety Index 2.3 Very low
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