Elite24Bet Casino Review

The player from Austria has tried to block his account permanently due to a gambling problem. Unfortunately, the inquiry was ignored, and the account reopened without any cooling-off period. The complaint was closed as "Waiting for Regulator Decision". We will be waiting for the official statement from the player after the ADR completes its investigation. We reopened this case to investigate whether any agreement has been reached after contacting the Regulator. We rejected the complaint because the player didn't respond to our messages and questions.

The player's withdrawal is delayed for months. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player from Finland had his payments stopped for unknown reason. We made several attempts to contact the casino, but due to the absence of communication from its side it was impossible to suggest any solutions, so we were forced to close the complaint as "unresolved".

The player from the Netherlands has been accused of money laundering. The casino confiscated their winnings and blocked the player's account. Unfortunately, the player deposited with the payment method that has been issued in someone else's name, therefore we were forced to reject this complaint.

The player from Germany has been accused of breaking the promotional T&Cs by playing restricted games. It showed that player played a restricted game with bonus and he wasn't aware of what is he doing. We consider this as unfair practice.

The player from Germany had his bonus winnings capped due to a maxcashout. The player wasn't properly informed about the maximum cashout of his bonus. The issue was eventually resolved, the casino decided to give the player's winnings back.

The player from Netherlands demands a refund of his deposits which were made after he has requested the account’s closure. The player asked for account closure because of dissatisfaction with the casino services, therefore we couldn't proceed with this complaint as failed self-exclusion. We rejected the complaint, because the player wasn't entitled to any refunds.