Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
OverviewSafety and fairnessBonusesPayment methodsUser reviewsDiscussion
Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
Maximum withdrawal limit also applies to progressive jackpot wins
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 7
Not Available: 8
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Game providers
Payment methods
Transaction limits
Withdrawal limits
R200,000
per month
R50,000
per week
Applied to progressive jackpot wins
Win limits
Unknown
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Casino screenshots
Punt Casino Review
The goal of this review was taking a closer look at Punt Casino. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Punt Casino has a Below average Safety Index of 5.5, which means it may not be the best choice for most players in terms of fairness and safety. Proceed with reading our Punt Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Punt Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Punt Casino, we thoroughly read and reviewed the Terms and Conditions of Punt Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Considering our estimates and the factual data we have collected, Punt Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Punt Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Punt Casino has achieved a Safety Index of 5.5, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: To the best of our knowledge, Punt Casino is associated with 24 other online casinos. The Safety Index of Punt Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
Terms and Conditions of Punt Casino evaluated
To see how fair a casino is, we read through its T&Cs as part of every review. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Punt Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Punt Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 5 complaints directly about this casino in our database, as well as 302 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,130 black points in total, out of which 768 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Punt Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 15 user reviews of Punt Casino in our database, it has a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of Punt Casino
Punt Casino has estimated annual revenues higher than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
To our knowledge, Punt Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Punt Casino supports 5 payment methods. This includes: Mastercard, VISA, American Express, Bitcoin (BTC), Instant EFT by Swiffy.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
ZAR 50,000 per week
No win limit
ZAR 200,000 per month
Withdrawal limit also applies to progressive jackpot wins!
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Punt Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Punt Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Punt Casino has an average customer support.
Punt Casino slots and casino games
Punt Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games.
The casino's game library includes titles from 1 provider. This includes Realtime Gaming.
Punt Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 3 bonuses from Punt Casino in our database, which include:
100% up to R3,500
75% up to R2,500
125% up to R4,000
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Read more
Read less
Company info
Established
2016
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Punt Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Negative
Operates without a license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
No license
Important
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Casino voids gaming account balances after less than one year of account inactivity
Show full rule and our analysis
Unreasonably short time frame for raising specific event-related disputes
Browse all bonuses offered by Punt Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Punt Casino payment methods
Currencies
ZAR
User reviews
User reviews of Punt Casino
This is a place to share experience with Punt Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Punt is zoned by virtual gaming corporation which overall is way below average however Punt has been more than fair with me. They have a nice game selection. They pay in a timely manner. I have had issues with other casinos owned by this group and my VIP status has been dropped due due to winning streak. My regular host Vinice Rossi who used to call me daily now refuses to call me or even talk on chat. Punt recently dropped my VIP status as a result of my play with other casinos in this group however, one of the VIP host Austin Osman called me today in response to an email I sent him. Austin he went out of his way in an attempt to assist me with issues that my host of two years would not. I would recommend this casino however it is the only one owned by this company that I would recommend Austin called me even though he knew I could not utilize any bonuses at his place but he still went out of the way to call and took a half hour of his day to talk to me. So if you can get Austin as a host definitely recommend Punt.
IMPORTANT: THIS IS NOT A PAID REVIEW. Punt casino is NOT a scam.
I won a decent amount of money and they have paid out within 3 working days.
I received an SMS and a phone call to inform me that my withdrawal was successful and the money will reflect on Friday, 23 February 2024 end of business.
When I checked my Capitec savings account. As they promised my winnings were in my account.
Thank you punt for your honesty and transparency.
Important for all the South African gamblers out there. When you register your account with punt.co.za. ensure you use your real name, surname, address, ID number as per their terms and conditions.
Verify yourself immediately with all the FICA documents they require. I had my doubt's as I'm a very cautious individual and risk averse individual.
Thanks puntcasino.co.za for your transparency, honesty and excellent professional service from registering to withdrawal 😁🙏
Edited to add again - I'm keeping the negative score because they keep telling me to resend my documents and I have done it 5 times ,yet they act like they don't receive it or something is wrong--- they don't want to pay me my winnings ! They SUCK!
Edited today to add : So now that I've been educated on how Bitcoin/Litecoin works on maneuvering within some of these casinos like punt, I'm going to give Punt another shot because I truly enjoyed playing on their site. Plus after examining my email account connected to their site I found that customer service DID reply back to me but that email got booted into my Spam folder. Wish me luck & I'll report back on the outcome🤞🤞😉
I actually like this casino. I love the variety of games and I like the set up. I have won $900, and the verification process is very smooth & very easy, BUT even though they accept credit card deposit they only do Bitcoin payouts (which is completely fuc+Ed up)!! What I did is completed a Bitcoin account and when I went to withdraw my funds through Bitcoin they denied to give me my funds. So the major problem I'm having is that 12 days ago I wrote two emails and have not heard back from them- they are completely ignoring me not even sending an email back saying anything that they're going to look into it or whatever. It is a complete disappointment!!
I had deposited money with them to be able to enjoy the promotion sent to me by them...because my dumb** s takes the bait... I had gotten it up and the playthrough balance was unreal because of how hard I hit on the promotion... In the end I had played I think close to 4,500 through to be able to withdraw my so, that left me with 2800 to play of my own money! So, I put in for withdraw of 20005 and play that 800 away in like 7 minutes I don't thing one machine sang! I waited and waited... Nothing I go online to chat, and my account says that the Casino Manager Approve 531$ and like 15 mins. later...1469 was approved 'So, I go to my Wallet I did the withdr to... only the 331 was there...Email took forever and when I finally talked to the"Casino Manager" in a chat she was a complete asshat!... "Well, you obviously didn't follow all the deposit bonus Rules..." then Id show her that I already got part of it, she kept blamming it on me.... my wallet, whatever she could use... and today 6 months later... still nothing and that transaction isn't even on my history... I just made or withdraw from Sunrise casino...Let's hope I don't have the same outcome.......
I received the no-deposit bonus and used it, but didn't win. Most of the bonus codes are unusable. The geographic restrictions here make users feel very inconvenient, and there are limited games, a little boring. On this, not as good as Trustdice or Winndice with whom I should have sticked with tbh. I want to withdraw after a small amount of deposit, but the approved speed is very slow.
Accepts cryptocurrencies
Mobile friendly games
Live chat
Limited game
Geographic Restrictions
Unsuccessful withdrawals
mzckr.88
Unregistered user
• 3 years ago
All bonus codes do not work. When it comes to support, you never reach anyone. Hands off at least the Germans.
Bonus Codes funktionieren alle nicht. Beim Support erreicht man nie einen. Finger weg zumindest die Deutschen.
I’ve withdrawn From them twice and it wasn’t really a hassle if you use coindraw…however if you do you have to check off all their boxes which isn’t exactly hard it’s just annoying that you find out about them so late in the game. (And there’s a $20 fee for that option).
It seems over the weekend they have completely changed their format, including the providers and thus the games. RTG is gone, now they have Fugaso, KA Gaming, and Reevo in its stead and apparently titles from Dragon and Pragmatic Play will be following suit in the near future. They’ve also added a bunch more crypto options for deposits and withdrawals so hopefully they the whole system will be streamlined now.
Punts had a lot of issues but I think they really want to be good so they’ve listened to their customers and this is their response. Looks promising, hopefully it won’t be a disaster.
Lots of new games replacing mundane RTG titles
Completely overhauled layout
Several crypto options
No NDB codes (at least not yet) even for new players
I won $100 from a no deposit bonus! From time to time I contact them about the withdrawal! but since I have an old-style passport, it has been dragging on for more than a month! in general, promises that they will contact me for a month already! I’m waiting!🙄🤔😣I’m tired of waiting and in general I can’t log in anymore - the password is wrong! I didn’t restore it! I think it’s useless!
Выиграла 100$с бездепозитного бонуса!Время от времени звязуюсь с ними по поводу вывода!но так как у меня паспорт старого образца это тянется уже более месяца!в общем обещания что со мною свяжутся и так уже месяць!жду!🙄🤔😣Устала ждать!и вообще уже не могу зайти-неверный пароль!восстанавливать не стала!думаю бесполезно!
They gave me 10 FS on the first day, afterwards when I asked them why I haven't received anything on the second day the support told me that in order to receive anything else I have to make a deposit. I kindly asked them why is that the case if they are promoting 10 days of 10 FS per day "no deposit required" - The support replied with: This support chat is only for people who deposited money.
Don't waste your time in this casino. :)
Fake no deposit offer
Rude support
Usakuchama
Unregistered user
• 4 years ago
I deposited $50 received a sign up bonus now, won $550 but have to wait 2 weeks before I’m able to receive my payment. What kind of crypto casino is this?
Run around
Ridiculous withdrawal time frame
JimNasium1
Unregistered user
• 4 years ago
200 no deposit bonus, I used it to play 7s slot on autoplay since 11 this morning. I was lucky enough to go all the way up to R1800 and back down to 510 just as I hit the 14k playthrough amount. Waiting to see how it goes with withdrawal but glad I was lucky to make use of the 200 bonus and make 500 off it.
I signed up with Punt casino about 3 weeks ago and 2 wks ago I played on a bonus and win $100 dollars, so then I made a BTC deposit and won more on top of that, I'm still waiting on a payout, it's been 12 days now since I tried to withdraw , there is no way to chat with customer service and when I sent a couple Emails I only got 1 response back that I need to get a hold of customer service on chat, but they don't accept players from USA on their other chat site, it's really frustrating since I put my own money in, and I just seen a coupon that they sent in my Email today it a deposit bonus for 300% it states on their that they have super fast withdraws, well that's not so, I would much rather play at Spinfinity, Roaring 21, they pay out in 48 hrs, shame on a new casino not getting back to their players on info
Super slow withdraw
Discussion
Punt Casino discussion
Discuss anything related to Punt Casino with other players, share your opinion, or get answers to your questions.
![Punt Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
