HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,003Opened972Not solved5,736Solved12,974Rejected26,321
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

1d 3h 39m 31s

Disputed amount: 1,500 INR

Parimatch Casino IN - Player’s deposits are being denied by the casino.

Parimatch Casino IN
Safety Index:Low Submitted: 16 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 4h 47m 28s

Disputed amount: €100

Betriot Casino - Player's deposit is confiscated after account closure.

Betriot Casino
Safety Index:Fresh casino Submitted: 16 Dec 2024
Case opened Current status

Waiting for player to reply

4d 7h 28m 21s

Disputed amount: 40,000 kr

Rise of Bets Casino - Player's winnings have been confiscated.

Rise of Bets Casino
Safety Index:Below average Submitted: 16 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 8h 4m 45s

Disputed amount: $368

Pacific Spins Casino - Player’s winnings are confiscated.

Pacific Spins Casino
Safety Index:High Submitted: 16 Dec 2024
Case opened Current status

Waiting for player to reply

1d 3h 28m 21s

Disputed amount: Can$1,300

iWild Casino - Player claims that payment has been delayed.

iWild Casino
Safety Index:Very high Submitted: 16 Dec 2024
Resolved Our verdict

Case closed

Disputed amount: ¥30,307

Sportsbet.io Casino - Player's withdrawal is delayed.

Sportsbet.io Casino
Safety Index:High Submitted: 16 Dec 2024
Resolved Our verdict

Case closed

Disputed amount: €1,405

Casinia Casino - Player's withdrawals are delayed.

Casinia Casino
Safety Index:High Submitted: 15 Dec 2024
Case opened Current status

Waiting for player to reply

4d 4h 28m 21s

Disputed amount: ??

NineCasino - Player’s account has been closed.

NineCasino
Safety Index:High Submitted: 15 Dec 2024
Case opened Current status

Waiting for a delayed payment

0d 0h -16m -15s

Disputed amount: NZ$70,000

N1 Bet Casino - Player’s winnings haven’t been received yet.

N1 Bet Casino
Safety Index:High Submitted: 15 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 11h 2m 54s

Disputed amount: 260 CHF

LuckyElf Casino - Player’s withdrawal is being delayed due to account verification issues.

LuckyElf Casino
Safety Index:High Submitted: 15 Dec 2024
Show more complaints (+10)
Showing 371 - 380 of 46,003 complaints
1...37 38 39...4,601
Go to pageof 4,601 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news