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Prime Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Mastercard
  • VISA
  • PayPal
  • PaySafe
  • ApplePay
  • Bizum
  • Cashlib
Withdrawal limits
Not Limited for EUR
Skill On Net S.A.
SkillOnNet
2025
> $5,000,000
OverviewBonusesUser reviews18Safety Index explainedDiscussion1Payment methods7

Prime Casino Review

This review examines Prime Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Prime Casino has an Above average Safety Index of 7.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Prime Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Prime Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Prime Casino, we have looked closely into the Terms and Conditions of Prime Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Prime Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, Prime Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Prime Casino has achieved a Safety Index of 7.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

T&Cs of Prime Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Prime Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Prime Casino player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

Prime Casino user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Based on the 18 user reviews of Prime Casino in our database, it has a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of Prime Casino

Prime Casino has estimated annual revenues higher than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Prime Casino holds a gambling license in Spain issued by Dirección General de Ordenación del Juego.

Withdrawal limits, win limits, and payment method options

Prime Casino supports 7 payment methods. This includes: VISA, Mastercard, PayPal, PaySafe, ApplePay, Bizum, Cashlib.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Prime Casino are displayed in the table below.

Language Website Customer support Live chat
Spanish Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Prime Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Prime Casino has an average customer support.

Prime Casino slots and casino games

Prime Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Bingo, Live games, Keno, Crash games, Live roulette.

The casino's game library includes titles from 33 providers. This includes NetEnt, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, WMS, ELK Studios, Eyecon, Barcrest, Ash Gaming, Inspired Gaming, Jelly, Origins (playtech), MGA, Reel Kingdom, Hot Rise Games, SpinOn, Outrageously Innovative (Oi Studios), Alchemy Gaming, High Limit Studio, Shuffle Master, Peter & Sons, AvatarUX, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Foxium, Rarestone gaming, Snowborn Games, Amusnet, Infinity Dragon Studios.

Prime Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from Prime Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to Prime Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Mastercard
  • VISA
  • PayPal
  • PaySafe
  • ApplePay
  • Bizum
  • Cashlib
Withdrawal limits
Not Limited for EUR

Games

Show all
Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
No jackpot games
Live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games

Language options

Spanish website
Only Spanish customer support
Only Spanish live chat

Game providers

Show all (33)
  • NetEnt
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Eyecon
  • Evolution Gaming
  • Play'n GO
  • Red Tiger Gaming

Casino screenshots

prime_casino_es_homepage_desktop
prime_casino_es_homepage_mobile

Positives

  • Casino supports ApplePay
  • Mobile casino application for iOS and Android
  • Unlimited withdrawals
  • Nice website

Negatives

  • Live chat is available only after registration
  • No game provider filter
Casino Bonuses

Prime Casino bonuses

Browse all bonuses offered by Prime Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (18)

User reviews of Prime Casino

This is a place to share experience with Prime Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Great experience there, really good welcome bonus, and good promotions !
I recommend 100% this online casino.
Also the wihdrawal are quite fast and KYC verification as well
• 2 years ago
PrimeCasino is a reliable online casino offering a wide selection of games and great bonuses. The site is easy to navigate and the support team is friendly and helpful. The games are of high-quality and the withdrawal process is quick and efficient. Overall, PrimeCasino is a great choice for online casino players.
• 2 years ago
here for fun is an exclusive casino with lots of slots and nice welcome bonuses. The customer service is excellent. The withdrawal process is fast and easy KYC.
  • Fast withdrawal process
  • Simple KYC process
  • Many slots
  • Getting winnings
  • Good customer service
• 2 years ago
A good casino that offers great bonuses and not a big but pretty good selection of games.
From time to time I play here, no problems withdrawal, within 24 hours everything comes.
Can not say that the casino is great, but deserves a solid 4.
  • Nice bonuses
  • Fast payouts
• 2 years ago
Prime casino offers bonuses but doesn't implement them and even tells me by email that the management has decided not to give me a bonus. This decision is irrevocable!
The only question is by what right? Why such arbitrary actions? The rating of this casino should be considered very quickly. I resign!
  • I do not know
  • arbitrary, immoral decisions and denial of bonuses
• 3 years ago
It’s a pure scam. They say review documents in twelve hours but untrue. U can lose as much money as possible but as soon as withdraw ur talking to bots and nothing gets done. Stick to ladbrokes or paddy power these gangsters are based in Malta so when they rob u and THEY WILL. There is nothing I can do
• 3 years ago
Dont play here! there is no support, i didnt get a reply for three days and the support email address keeps bouncing back. wouldnt verify me as my bill wasnt in colour? never heard that one before.. avoid this casino do not sign up here!
  • None at all
  • lots of slots
  • No support
  • verification a nightmare
Safety Index explained

Safety Index of Prime Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Prime Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in Spanish):
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Prime Casino and related casinos

(6)
6All1Opened0Unresolved3Resolved2Rejected

Complaints directly about Prime Casino

Discussion

Prime Casino Discussion

Discuss anything related to Prime Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Prime Casino payment methods

MastercardVISAPayPalPaySafeApplePayBizumCashlib

Currencies

EUR
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