Rated by 18 users
This review examines Prime Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Prime Casino has an Above average Safety Index of 7.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Prime Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Prime Casino, we have looked closely into the Terms and Conditions of Prime Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Prime Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Prime Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Prime Casino has achieved a Safety Index of 7.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Prime Casino to be unfair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 18 user reviews of Prime Casino in our database, it has a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Prime Casino has estimated annual revenues higher than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Prime Casino holds a gambling license in Spain issued by Dirección General de Ordenación del Juego.
Prime Casino supports 7 payment methods. This includes: VISA, Mastercard, PayPal, PaySafe, ApplePay, Bizum, Cashlib.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Prime Casino are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| Spanish |  |
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Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Prime Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Prime Casino has an average customer support.
Prime Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Bingo, Live games, Keno, Crash games, Live roulette.
The casino's game library includes titles from 33 providers. This includes NetEnt, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, WMS, ELK Studios, Eyecon, Barcrest, Ash Gaming, Inspired Gaming, Jelly, Origins (playtech), MGA, Reel Kingdom, Hot Rise Games, SpinOn, Outrageously Innovative (Oi Studios), Alchemy Gaming, High Limit Studio, Shuffle Master, Peter & Sons, AvatarUX, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Foxium, Rarestone gaming, Snowborn Games, Amusnet, Infinity Dragon Studios.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from Prime Casino in our database, and all offers are listed in the 'Bonuses' section.
Browse all bonuses offered by Prime Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Prime Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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